Job Description The Terminal Manager is responsible for leading safe operations while delivering high service/quality and overall cost performance of the terminal. The Terminal Manager will interact with all levels of company personnel to collaboratively develop opportunities to reduce freight cost. This position is responsible to lead a team of Company Drivers and/or Owner Operators as well as terminal staff, in a fast-paced environment. This position reports to the Director, Region Operations. Essential Job Functions:
- Manage, direct, and lead all functions within a terminal. Primary areas of accountability include: productivity, service, safety, CSA performance, loaded mile ratio, driver retention, working driver percentage, cost per dray management, and asset management
- Responsible for the creation and implementation of an annual yearly business plan for the Terminal, along with Terminal strategies
- Conduct monthly results reviews of all key accountability areas
- Develop and deliver internal and external strategies to provide superior service to customers. Implement, analyze and monitor to ensure, service goals, expenses, budgets
- Support customer relationships when required and ensure that safety, service, and quality measures are implemented, audited and monitored for corrections
- Ensure that a safe working environment is provided for all employees and owner operator contractors
- Enforce understanding and compliance with all Company policies and procedures, Code of Conduct, and federal and state Department of Transportation rules and regulations
- Create an atmosphere of trust and teamwork that values the contributions of all employees and owner operator contractors in support of a high performance culture
- Lead efforts and special project teams as needed
- Lead and develop internal staff through the use of individual development plans, goal setting and monthly results reviews.They should also provide on the spot coaching when needed
- Conduct semiannual performance appraisals with their office staff
- Leads the terminal by demonstrating a can do attitude with a will do work ethic and a strong sense of self-initiative
- Duties, responsibilities and activities may be assigned or changed from time to time
Minimum Qualifications:
- Bachelor's degree or equivalent combination of education and work experience with a Bachelor's degree in Transportation, Logistics, Supply Chain or Business preferred
- At least 5-7 years' experience in transportation management along with a thorough, demonstrated understanding of terminal operations
- Knowledge of transportation operations and laws, federal safety regulations and maintenance requirements preferred
- Effective verbal, written and interpersonal skills in addition to a proven track record of success
- Demonstrated ability to plan, manage, direct and lead multiple tasks at once
- Computer proficiency with Word, Excel, and Outlook is required. Knowledge of Transportation Software is a plus
Salary: $90,000 - $105,000/year base salary + Bonus Eligibility This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. Benefits We offer a comprehensive benefits plan including:
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays
BEWARE OF FRAUD! Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:
- Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
- Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
- Hub Group job postings are posted on our career site:
About Us Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of The Way Ahead - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.