Terminal Operations Aide / Airport Security Guard
: Job Details :

ABOUT THIS POSITIONOver 48 million passengers traveled through Phoenix Sky Harbor International Airport in 2023, one of the busiest airports in the country in the nation's 5th largest city. Sky Harbor is the largest of three airports in the Phoenix Airport System (Phoenix Sky Harbor, Deer Valley,and Goodyear airports) which is operated by the City of Phoenix Aviation Department and has an economic impact over $44 billion annually.The City of Phoenix Aviation Department is seeking a highly motivated team members that will enjoy the high-energy environment of Phoenix Sky Harbor International Airport. The Airport Security Guards perform a variety of duties associated with customer service, passenger assistance, safety and security, and ground transportation compliance enforcement through Notice(s) of Violation at Phoenix Sky Harbor International Airport. All positions have extensive contact with the public, tenants and are frequently involved in customer service and conflict resolution that require the incumbent to work effectively in stressful situations. Typical duties may include monitoring queues, providing information, resolving passenger and tenant concerns, all while enforcing compliance with airport rules/regulations and Phoenix City Code.IDEAL CANDIDATE* Ability to follow directives and protocols.* Ability to perform under stressful situations.SALARYPay Range: $17.30 to $32.62 per hour.Hiring Range: $17.30 to $20.02 per hour.Pay Range Explanation:* Pay range is the entire compensation range for the position classification.* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.BENEFITSA comprehensive benefits package is offered which includes:* Traditional pension with employer and employee contributions, click here for more details: Pension Information* 401(a) and 457 plans with employer contributions* Choice of generous medical HMO, PPO, or HSA/HDHP plans* Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan* Wellness incentive of up to $720 annually* Dental, vision, and life insurance options* Employer paid long-term disability* Free Bus/light rail pass* Tuition reimbursement program up to $6,500 per year* Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days* Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period* Federal Student Loan Forgiveness offered through SaviFor more details, visit: Unit 002 BenefitsMINIMUM QUALIFICATIONS* Education and experience which provides the ability to read and write at a level appropriate to the classification, and which provides the ability to learn airport security methods, practices, and procedures.* The City job description can be found here.* May require work irregular hours, weekends, holidays, and evenings.* May require standing, walking, and carrying items that may weight up to 50lbs.* May require work outside in a variety of environmental extremes such as heat, cold, air pollution, and dust.* All finalists for positions are subject to a criminal background check applicable to the department or position.* The following list is not all inclusive but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport. Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers* Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.* For information regarding pre-screening and driving positions, click here.PREFERRED QUALIFICATIONSThe minimum qualifications listed above, plus:* Experience in a commercial airport environment.* Experience in a commercial shopping mall environment.RECRUITMENT DATESRecruitment closes November 13, 2024. All materials must be received by 11:59 p.m. on this date.This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.HOW TO APPLYApply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.WE ARE HERE TO HELP* Job interviews may be held by video or audio conference.* If you are in need of computer resources, click here for free options.* Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.* Explore other Employment Opportunities with the City of Phoenix.* Subscribe to receive e-mail notifications about new employment opportunities.* If you need assistance applying for this job, please contact our HR Connection Center at (602) ###-####.REFERENCEAirport Security Guard, JC:24000, ID# 56151, 11/07/2024, USM, GO, Benefits: 002Building the Phoenix of tomorrow.#DoWorkThatMakesPhoenixWorkCity of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.