Location: Charlemont,MA, USA
SUMMARY: Works in a utility capacity, by transferring from one task to another, monitoring and maintaining terrain features in the freestyle parks and other locations where applicable. Acts as host in regard to crowd supervision, safety awareness education, Freestyle Terrain etiquette and guest relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES: may include the following. Additional or other duties may be assigned.
-Installing and maintaining park signage, closures, trail markings, fencing and banner tape
-Monitoring terrain features by visual inspection, daily logs, and testing according to company policy
-Maintaining ongoing monitoring and maintenance of equipment
- Participate in user education and training
ADDITIONAL DUTIES: Due to the many variable that affect Winter resort operations, such as weather and number of guests, occasionally employees may be asked to perform other duties or assist in efforts outside their primary area of responsibility as needed, including performing in any subordinate position.
CUSTOMER SERVICE - Managing difficult or emotional situations; responding promptly to customer needs;responding to requests for service and assistance.
INTERPERSONAL SKILLS - Focusing on solving conflict, not blaming; maintaining confidentiality; listening to otherswithout interrupting; keeping emotions under control.
ORAL COMMUNICATION - Speaking clearly and persuasively in positive or negative situations; listening and gettingclarification; responding well to questions; demonstrating group presentation skills; participating in meetings.
ORGANIZATIONAL SUPPORT - Following policies and procedures; supporting organization's goals and values.
JUDGMENT - Exhibiting sound and accurate judgment
PLANNING/ORGANIZING - Prioritizing and planning work activities; using time efficiently. PROFESSIONALISM - approaching others in a tactful manner; reacting well under pressure; treating others with respect and consideration regardless of their status or position; accepting responsibility for own actions.
BEAST TERRAIN PARKS
QUALIFICATIONS:The individual can perform each essential duty satisfactorily. The qualities listed below are representative of theknowledge, skill, and/or ability desired. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.MINIMUM AGE REQUIREMENTS - Must be 18EDUCATION AND/OR EXPERIENCE - A high school education; or at least one month related experience ortraining; or equivalent combination of education and experience.Intermediate to Advanced Skier/Snowboarder skills.WORK ENVIRONMENT: The work environment characteristics describe here are representative of those anemployee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly exposed to outside weather conditions. The employee is occasionally exposed to cold, wet and/or humid conditions; moving mechanical parts; high, precarious places and vibration. The noise level in thework environment is usually moderate.
This is a Winter Resort Area. It requires that work venues are varied and in many cases include steep stairways, multi-level buildings and outdoor work areas, subject to cold, sometimes wet, or very sunny work sites. Some facilities are located at the base or bottom of the area and some are semi-remote and can only be reached by traveling via chairlift(s), skis, or snowboards. Walking surfaces are frequently frozen, sloped, and slippery. Proper footwear is a must, indoors and out.
Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.