Location: Atlanta,GA, USA
Testing Specialist II – Senior Mortgage UnderwriterCharlotte, North Carolina;Atlanta, Georgia; Newark, Delaware; Plano, Texas; Chandler, Arizona; Phoenix, Arizona; Chicago, Illinois; Jacksonville, FloridaJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for accurate and timely test development and execution and/or supporting operational and administrative activities related to the end to end test execution process. Key responsibilities of the job include executing high quality testing in accordance with the test script, documenting and escalating defects, preliminary reporting and analysis of results, and collaborating with Compliance and Operational Risk officers and/or Front Line Unit (FLU) process owners on the identification of themes and trends at the Front Line Unit (FLU), control function and Enterprise level.Responsibilities:Conducts independent testing on a team in support of coverage needs identified by Compliance and Operational Risk officers and/or Front Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testingIdentifies, documents, and escalates defects identified during testing, working closely with Compliance and Operational Risk officers and/or Front Line Unit process owners to validate preliminary resultsCollaborates with Compliance and Operational Risk officers and/or Front Line Unit process owners on the identification of themes and trends at the Front Line Unit, control function and enterprise levelManages the quality of the end to end execution process in accordance with the Independent Testing Enterprise Policy and StandardSupports the test development process as applicable depending upon the complexity of the testingInteracts with internal and/or external contacts to identify, research, analyze, and resolve complex problemsSkills:AdaptabilityAttention to DetailCollaborationMonitoring, Surveillance, and TestingProblem SolvingData Privacy and ProtectionInfluenceIssue ManagementReportingUnderwritingInterpret Relevant Laws, Rules, and RegulationsQuality AssuranceTeam Overview:Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities it builds address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing its activities, GRA and EIT drive innovation, process improvement and automation.Job Summary:Enterprise Independent Testing (EIT) Consumer Banking Testing (CBT) is responsible for Consumer testing aligned to Retail, Preferred, Small Business, Global Consumer Operations, and Consumer Global Compliance and Operational Risk. EIT has established itself as the enterprise utility to test all end-to-end processes on behalf of Second Line of Defense, Frontline Units (FLUs) and Control Functions (CFs), enabling more efficient and effective testing. EIT is transforming the way testing is built and executed with digital transformation, implementing automation, and leveraging cutting edge Artificial Intelligence/Natural Language Processing technologies. EIT carries a portfolio of 8,000+ tests and has a global footprint of testing professionals across the United States, Europe, Asia and Latin America as well as Global Business Services (GBS) associates.This job is responsible for accurate and timely test execution and/or supporting operational and administrative activities related to the end-to-end test execution process. Key responsibilities of the job include executing high quality testing in accordance with the test script, documenting and escalating defects, preliminary reporting, and analysis of results, and collaborating with Compliance and Operational Risk officers and/or Front-Line Unit (FLU) process owners on the identification of themes and trends at the Front-Line Unit (FLU), control function and Enterprise level.Role Overview:As a Testing Specialist II, main responsibilities include:Accountable for accurate and timely test executionExecute testing requiring administrative judgment in the execution of complex testing according to the determined scopeIndependently identify risk defects and root cause for finding placement and details defectsExamine loan documentation for accuracy and completenessProvide training and direction to more junior staff as appropriateElevate errors and recommends enhancements as appropriateReview reversal requests/arbitration appeals as well as analyze resultsWork special projects as necessarySubject Matter Expert (SME) on appointed tests collaborating with business partners, etc.Perform Quality Assurance TestingContributes to Test Development Intakes as needed, including test script edits and pilot testingCreate and submit redlined test scripts for Simple Path processingPoint-of-contact for Support Lead or assist Testing Lead when neededRequired Education & Experience:Bachelor's Degree or equivalent experienceMinimum 5 years' experience in residential loan underwriting including Conforming, Nonconforming, HELOC, Custom, FHA and VARequired Skills:Delegated senior mortgage underwriterApplies critical thinking and connects the dots on how processes relate to one another.Drives Operational ExcellenceActs with Courage and ConvictionStrong written, verbal and delivery skills.Strong Partnership and Influencing SkillsAttention to DetailAdaptabilityCollaborationProblem SolvingOrganized and able to multi-task in a fast-paced environmentAbility to think independently, solve complex problems, and suggest solutions.Ability to test across multiple lines of businessSees opportunities, risks, and connections while engaging with others across different functions and connecting the dots across the organizationProficient in the Microsoft suite with an emphasis on excelDesired Skills:Interpret Relevant Laws, Rules, and RegulationsHUD DE and VA LAPP/Automatic Certifications preferred.Shift:1st shift (United States of America)Hours Per Week:40Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the EEO is the Law poster, CLICK HERE ( .To view the EEO is the Law Supplement, CLICK HERE ( .View the LA County Fair Chance Ordinance ( .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.