The Southampton Playhouse, a newly restored 501(c)(3) nonprofit showcasing four state-of-the-art movie theaters, including an IMAX auditorium and a versatile space for events and live performances, is seeking an ambitious Operations Manager. This dynamic role involves overseeing daily operations, managing special events, and contributing to long-term strategic initiatives. Reporting directly to the Executive Director, the Operations Manager will engage in hands-on operational leadership while collaborating with the administrative, programming, and educational teams to support the Playhouse's mission as a vibrant cultural center.
Key Responsibilities Include:
- Oversee all aspects of the venue's daily operations, ensuring smooth execution of movie screenings and live performances.
- Manage facility maintenance and functionality, including equipment like projectors, AV systems, and lighting.
- Handle escalated guest concerns and maintain exceptional customer service standards.
- Oversee film trafficking, including receiving, scheduling, and returning film content.
- Work closely with the Creative/Program Director to develop and implement the weekly film and event schedule.
- Collaborate with the Administrative Team to organize and support events, workshops, and programs that enhance community engagement.
- Coordinate logistics, staffing, and marketing efforts for educational events.
Staff Management:
- Recruit, hire, train, and manage theater staff, including box office, ushers, concessions, and event personnel.
- Develop and manage staff schedules to ensure adequate coverage for all events and operations.
- Conduct performance evaluations and oversee staff development and disciplinary actions as needed.
- Cultivate a positive, professional work environment that prioritizes teamwork and customer satisfaction.
Event Management:
- Collaborating with the Administrative team, work on the planning, organization, and running of events.
- Work with local businesses, sponsors, and community partners to secure support and participation in events.
- Ensure all special events are well-executed, including managing permits, vendors, and event logistics.
Community Engagement:
- Build relationships with local organizations, schools, and businesses to grow the Playhouse's audience and expand its influence.
- Collaborate with the administrative team to work with local government to secure necessary permits and approvals for events and initiatives.
- Represent the Playhouse at community meetings and events to strengthen ties and partnerships, as needed.
Strategic Planning and Financial Oversight:
- Develop strategies to maximize operational efficiency and revenue.
- Monitor and manage budgets related to operations, programming, and events, ensuring cost-effectiveness.
- Identify opportunities for growth and implement solutions to meet organizational goals.
Qualifications:
- Proven experience in theater operations management.
- Strong leadership and organizational skills, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal abilities.
- Experience planning and executing educational and fundraising events is a plus.
- Familiarity with film trafficking and movie theater programming.
- Proficiency in scheduling and operations management software (you will be trained).
- Flexibility to work evenings, weekends, and holidays as required.
Benefits:
- Competitive salary of $70,000/year.
- Comprehensive benefits package, including health insurance and paid time off.
- Opportunities for professional development and career advancement.
- Free movie tickets and discounts on concessions and merchandise.
- Onsite parking provided.
Apply Today!
Attention hiring manager at ...@southamptonplayhouse.com
We are an equal opportunity employer and welcome applicants from all backgrounds.
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