Job Details Job Location Mary Lee's House - Tampa, FL Position Type Full Time Education Level Graduate Degree Travel Percentage Negligible Job Shift Any Job Category Health Care Description
Position Summary
The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The position of Therapist I provides ongoing counseling for individuals who have been victims of trauma and their families. This position provides services under the direct supervision of and reports to the Manager of Clinical Services and in their absence, the Director of Clinical Services.
Strategic/Transformational Duties and Responsibilities
- To provide help, hope and healing to victims of trauma by providing ongoing counseling. Also assists with raising awareness in the community through events.
- Involves staff and other stakeholders in the performance quality improvement (PQI) process and uses data to improve services and outcomes.
Transactional/Administrative Duties and Responsibilities
- Provide therapy for survivors of trauma, including but not exclusively to, domestic violence survivors, sexually abused juveniles and adult rape victims, adult incest survivors and their families, individually, in group sessions, and/or family sessions.
- Provide case management services for clients.
- Consult with and make recommendations regarding treatment and treatment needs to Child Welfare and the courts as requested.
- Conduct assessment interviews with potential clients.
- Document client cases within one week of seeing the client and complete psychosocial histories, treatment plans, other documentation, and diagnosis using the DSM following protocol.
- Participate in community awareness and advocacy activities.
- Participate in regular clinical supervision, as required by Department of Professional Regulations.
- Complete State required outcome measures; receive State Rating Certification as required by funding source.
- Complete ACT Service Training as required by FCASV.
- Assist in coordination of clinical services as assigned by Manager of Clinical Services.
- Represent the Agency at appropriate meetings or task forces.
- Assist with supervision of interns.
- Assist with training programs related to trauma.
- Perform such other duties as may be assigned by the Manager of Clinical Services or Director of Clinical Services.
Required Competencies
- Cooperation/Teamwork - Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.
- Engaging Communication - Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.
- Customer Service (Internal & External) - Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers' long-term interests. Creates strategies to help the organization serve customers more effectively.
- Adaptability - Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.
- Problem Solving - Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions.
- Judgment - Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.
- Valuing & Fostering Diversity - Demonstrates respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.
- Self-Management - Takes responsibility for one's behavior and well-being; Works effectively under stress and adapting one's style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibits a professional demeanor.
Education and Experience
- Master's degree in mental health or social sciences.
- Minimum of one year of counseling and a registered intern with the State of Florida as a Mental Health Counselor, Marriage & Family Therapist or Clinical Social Worker.
- Bilingual (Spanish and English) highly preferred to meet the diverse needs of the community.
Knowledge, Skills and Abilities
- Knowledge of community resources.
- Knowledge of issues of Trauma and Trauma Informed Care.
- Knowledge of supervisor principles and practices.
- Ability to collect and evaluate data.
- Ability to communicate effectively verbally and in writing.
- Ability to prepare reports relating to clients.
- Ability to work independently.
- Ability to supervise.
- Ability to establish and maintain effective working relationships with others.
- Ability to problem-solves and makes decisions.
- Ability to organize and prioritize work.
- Ability to accurately assess and diagnose clients.
- Skill in counseling others in attaining self-sufficiency.
- Skill in the application of crisis intervention.
- Skill in the operation of a Windows based computer operating system.
- Knowledge of and compliance with HIPAA regulations.
- Knowledge of and compliance with the policies and procedures of the Agency.
Physical Demands/Working Conditions
Physical Requirement: This position regularly requires the ability to sit for sustained periods of time and to effectively communicate and assess clients, using verbal and nonverbal cues. This position also requires the ability to operate office equipment.
Working Conditions: Duties are performed primarily in an office setting. On occasion will require the use of transportation to travel to meetings and could be exposed to changing weather. The noise level is quiet.
Travel: Occasional
Hours: Must be able to work a flexible work schedule which may include mornings, afternoons and/or evenings. May include Saturday service hours. May require working at multiple service locations.
This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position.
CCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
Updated May 2024