Overview
Job Purpose
Responsible for developing, implementing and ongoing governance of Third-Party Risk Management (TPRM) organizations Program Governance and Quality Assurance functions. This includes but not limited to:
- Standard repeatable process to generate risk-based reporting and analytics.
- Maintain quality assurance and ensure compliance with TPRM program policy and standards.
- Provide guidance, assistance in ongoing training and awareness activities across the enterprise.
- Support and assist with all internal and external audit/exam related inquiries.
- Develop and maintain interdepartmental relationships with business partners.
Responsibilities
- Directs and drives the third-party risk management program.
- Leads the development of strategic third-party risk management plan.
- Supports internal stakeholders prior to onboarding and throughout the third-party life cycle.
- Conduct foundational assessments of new third parties prior to engaging in a contractual relationship.
- Assists and analyzes third party risk, and evaluates third party service providers.
- Assists in oversight, reporting, and annual evaluations.
- Determines infrastructure improvements to drive reductions in run rate savings without compromising business strategy.
- Gains understanding of complex supplier pricing models, develop cost analysis, scorecards, and division vendor reports, and helps conduct quarterly business reviews.
- Procures services and materials as directed by and approved through internal channels and policy.
- Assists in the sourcing and operational negotiations and third-party risk reviews as needed.
- Supports contract development, third party risk reviews, and approval process and provides contract information as needed.
- Develops and applies standardized and rigorous approach to financial analysis.
- Develops, implements, monitors, and reports performance measures that demonstrate value and ensure vendor performance.
- Conducts reviews which measure end-user satisfaction, spend and usage trends (historical and projected), prices, quality and service levels, savings, supplier performance metrics, next-generation improvement opportunities, etc.
- Participates in stakeholder interviews to gather information regarding current practices, processes, and behaviors.
- Maintain awareness of emerging trends for services provided by various third parties.
- Support ongoing training awareness of industry trends and other related duties.
- Participates and collaborates in Risk team projects both internally and outside of the department.
- Performs other related duties as assigned.
- May require occasional domestic or international travel as needed.
Qualifications
- Bachelor's degree in Business Administration, Finance, or a related discipline; or the equivalent combination of education, training, and work experience.
- 8+ years of relevant work experience in third-party risk, operational risk, or vendor risk.
- 5+ years of experience in third-party risk with experience in offshore vendor management, site assessments, and successful completion of tasks in the promotional matrix.
- Demonstrated experience as a lead with direct or indirect reports preferred.
- Previous working knowledge of relevant legal and regulatory requirements, such as but not limited to:
- SEC, FINRA, CFTC, FDIC (Bonds Market)
- Bank Of England (BOE)
- Financial Conduct Authority (FCA)
- European Securities and Market Authority (ESMA)
- Business Acumen in Capital Markets, Exchanges, Clearing Houses, and/or Corporate Fixed Income.
- Requires extensive knowledge of risk methodologies and techniques.
- Excellent analytical, decision-making, and problem-solving skills.
- Ability to persuade, negotiate and influence others to get buy-in and support.
- Knowledge of ICE business environment and the ability to evaluate risk implications inherent in new product and market development.
- Experience of working with a diverse range of data sources/streams and managing these effectively.
- Experience identifying due diligence requirements.
- Experience planning vendor engagements and overseeing and monitoring activities.
- Experience in an enterprise environment within a public company.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels to both internal and external audiences.
- Ability to effectively deal with issues that are confidential and sensitive in nature.
- Certification such as, CISA, CISM, CISSP, CTPRP etc.
- Experience with the following tools: ServiceNow, ProcessUnity, Oracle, UpGuard, Supplier.IO.
Schedule
This role offers work from home flexibility of one day per week.
Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.
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