CEI's client in the energy sector is seeking a Tibco Solutions Architect -- W2 Only
Job at a Glance:
- Contract to hire
- Onsite in The Woodlands TX, New Orleans LA, Jackson MS, or Little Rock AR. Hybrid Position – 3 days per week onsite one week, then 2 days per week onsite the next week alternating.
- $62 per hour on W2
Job Duties/Responsibilities
- Support Service Delivery Manager in providing customer-centric IT; reliable, predictable, cost-effective, and secure service to the customers.
- Responsible for working with support teams and external vendors to ensure stable operations of assigned TIBCO applications and the timely resolution of problems, incidents, and service tickets. Conduct root cause analysis of problems and facilitate the resolution of the underlying cause or development of appropriate work-around. Coordinate level 2 (break-fix) support for Client's TIBCO applications via support teams and external vendors.
- Oversight of TIBCO Operations support and vendor support in the implementation of new releases, upgrades, Patches, or enhancements. Provide leadership to the support teams (Client & Partner)
- Ensure compliance with all project deployment methodologies, internal standards (e.g., Security, Enterprise Architecture (EA)), operational guidelines in support of IT's strategy and organizational objectives, and compliance with Client's policies and procedures.
- Monitor the application availability against stated SLAs and performance expectations. Active management and transparent reporting of application issues, resolutions, and performance to IT leadership.
- Execute the Release & Deployment Management processes for TIBCO applications. Coordinate with Program Managers and Project/COE leads to ensure seamless transition into production environment. Plan and execute Service Introduction and knowledge transfer from project teams to Operations team. Responsible for risk management and roll-back plans in adherence to stated policies and procedures.
Minimum Requirements:
Bachelor's degree in a related field and 5+ years of experience working with managing and supporting production applications is required, OR in lieu of a Bachelor's degree 7+ years of experience working with production applications is required.
Minimum knowledge, skills, and abilities required of the position
- Knowledge and experience with Tibco suite of products (BusinessWorks, Enterprise Message Service, APIX, Mashery, Managed File Transfer, BusinessWorks Container Edition, BusinessEvent, ActiveSpaces).
- Experience managing application support and maintenance functions in an organization or outsourced environment.
- Ability to leverage and mentor others through technical team leadership.
- Strong analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Customer centric approach and strong data analytical ability.