Location: Bristow,VA, USA
Job Summary:
Who Are We?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
+ Cash Handling; Bank Procedures and Check-out Procedures
+ Maintain superior customer service both in person and over the phones
+ Answer phone with prompt and courteous attitude
+ Guest Relations
+ Will Call Window
+ Running Ticket Program on Computer for Sales
+ Ancillary Sales - greeting customers after they are scanned into the venue and help them purchase upsells and upgrades.
+ Processing Opening and Closing Paperwork
+ Knowledge of Talent and Entertainment
+ Have a positive attitude
+ Keep a clean, well-groomed appearance
+ WHAT THIS PERSON WILL BRING
Required:
+ Working Knowledge of Phone Handling, Cashiering, Customer Service
+ Entry level knowledge of basic computer operation and Point of Sales systems
+ Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
+ Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
+ Ability to type 30 wpm
+ High School Diploma
+ Must be available to work at least 60% of shows already scheduled
Preferred:
+ Previous Ticketing experience
+ Working knowledge of Windows based PC programs
Physical Demands/Working Environment:
+ Working environment is fast-paced
+ Position requires repetitive use of arms for answering busy phones and typing
+ Candidate must be able to work outdoors and stand for long periods of time
About Us
Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.