Tier 2 Field Support
: Job Details :


Tier 2 Field Support

Flash Technology Group

Location: Annapolis Junction,MD, USA

Date: 2024-09-23T19:29:59Z

Job Description:
Tier II System Specialist II- Remote Operations needed immediately! Must have TS/SCI with active polygraph. Hours: 2pm-10pm Tues-Sat ShiftPosition Description: • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software • May coach and provide guidance to less-experienced professionals • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Education Requirements: HS/GES and 10 years of experience, OR BS and 5 years of experience. ***IAT Level 1 Certification Mandatory Skills: Hardware Remote Assistance Remote Desktop Comprehensive Benefits Package! 6% 401K Match! Tuition/Certification Reimbursement! Great Referral Bonus Program! +++Can also apply to www.flashtg.com or send resume directly to
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