TikTok Shop - Global Key Account Partnerships Account Lead - Fashion
: Job Details :

Responsibilities

About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the teamThe e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and brands.

Roles & ResponsibilitiesThe Brand Partnership Account Lead will develop growth strategy. This team will own and nurture C-level and senior brand-side relationships, partnering with TikTok global commerce regional Account Leads to drive sales together. The team will act as the strategic ambassador responsible for building TikTok's reputation and commerce sales for top-tier global brands and agencies. The ideal candidate is familiar with global accounts/brand agencies' senior management within the fashion industry, proficient in high-level strategic thinking, and deeply passionate about problem-solving and business growth enablement. This role requires the ability to work across different time zones and cultures and bring a philosophy of client-centricity to the role both internally and externally. The successful candidate is a builder, intellectually curious, creative, entrepreneurial, resilient, comfortable with ambiguity, strong in strategic thinking, and has deep experience leading through influence.

• Key Account (KA) services and expansion (Fashion): Recruit and nurture long-term relationships with top-listed global fashion portfolio brands; build and shape the vision, brand mapping, global strategy, approach, coordination, solutions planning, and success metrics.
• Planning & Execution: Produce KA-based, GMV-oriented solutions; participate in the process design and execution; support the implementation to ensure the completion of the objectives; summarize the conclusions and know-hows into tangible documents, PowerPoint, and mind maps.
• Analyzing business settings & objectives: Responsible for KA's seller experience, identifying areas of improvement in products and services based on data and user feedback; driving the optimization of products and services by building apt mechanisms and standard processes; familiar with approaches and policies in commerce; provide robust support for business owners to dissect business objectives, sort out priorities, and monitor project progress; analyze the output and efficiency of projects through in-depth analyses and able to produce results.
• Build communication mechanisms: Sustain close communication and alignment with clients and internal counterparts to maximize client strategies, engender trust, and ensure smooth landing of collaborative projects. Regularly consult with local/regional Account Managers to enhance brand performance and engagement.
• Travel: 25% or more travel needed.

Qualifications

Minimum Qualifications:

• Bachelor's Degree and above; 5 years work experience working in global brands, agencies, and/or eCommerce platform's key accounts solutions.
• Strong capabilities in relationship building; able to produce effective presentations and influence clients.
• Have industry experience in Sports and/or Fashion.
• Willingness to travel abroad for business.

Preferred Qualifications:

• Have a solid understanding of social/livestream commerce and content marketing.
• Have a solid understanding of retail marketplaces (Amazon, IG Shop, Shopify, etc.).
• Proven experience working in a top fashion consulting firm.
• International work experience.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

For Los Angeles County (unincorporated) Candidates:Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.