Work Location: On-site PURPOSE: Assist branches in storage and tracking of vehicle collateral titles. RESPONSIBILITIES AND DUTIES
- Supervise centralization of all IMCU vehicle titles
- Create files and collect titles from ALL IMCU locations
- Build relationships/contacts with local BMV and become comfortable with other states policies as needed
- Releases titles after given time according to daily loan paid off report, as well as branch requests
- Code titles received as delivered to job location
- Respond to lending personnel, in timely manner, when questions/request received.
- After initial collection of titles, begin verifying newly arrived titles by matching with system information.
- Assist branches with titles considered troubled or delinquent
- Hours of operation - same as branch
- May be required to work Saturdays
EDUCATION AND EXPERIENCE
- Fluent in English language
- High School diploma or equivalent
- 12 months credit union experience/customer service experience or equivalent
- Expert in use of Episys & Synapsys
- Excellent communication skills
- Completed all required internal training