Title Production Typist Reviewer
: Job Details :

Corporate Culture and Compensation:Be part of friendly and professional team for one of the largest title companies in the United States where employees can learn, grow and make a difference. Be an instrumental part of a company focused on building long, rewarding careers in an exciting industry and where the work environment provides room for employees to grow personally and professionally.You'll receive:Compensation and benefits packages are comprehensive, competitive and generous providing room for potential growth and position/compensation advancement.

Responsibilities:

· Review search data provided by customers/abstractors for completeness and accuracy.

· Type and/or review all products offered within the department (Ownership Reports, MCRs,

Commitments and any other products offered).

· Consistently meet and exceed minimum production goals set for the position. Goals are as follows:

· Typing O&Es or Commitments: 20+ a day

· Reviewing Typed O&Es or Commitments: 25+ a day

· Ability to manage work queues and maintain/meet customer service level agreements.

· Ensure quality title reporting and meet all specified turnaround times according to customer service level agreements.

· Monitor files for completeness and recognize missing items/information.

· Expected to maintain 90% accuracy.

· Reading and understanding the daily metrics.

· Handle general internal and external customer inquiries without assistance in a timely manner as presented to you through direct email or group managed email box.

· Ex: Customer requests to revise/correct report or commitment.

· Ex: Other team requests to revise/correct report or commitment.

· Ex: Internal questions from team member via direct email or to the group box.

· Monitor, follow-up and resolve problem files in a timely manner or elevate to appropriate manager or risk management.

· Prepare and submit daily production log.

· Communicate with coworkers, management, customers, and others in a courteous and professional manner.

· Assist manager in training new staff members with Production unit.

· Must be personable, positive and a professional representative of the Company.

· Regular consistent attendance is required, that could include attendance at after hour Company

events.

· Ability to accept supervision.

· Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.

· Ability to interact effectively and professionally with all levels of management, employees and

customers by email, phone and in person.

· Ability to work overtime as requested and approved by manager.

· Perform other duties as assigned by manager.

Knowledge/Skills/Experience:

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Ability to prioritize and handle multiple projects.

· Strong attention to detail and organizational skills.

· Proficient in Microsoft Office Suite and Outlook.

To see new and updated job postings and job postings similar to this, please follow us on LinkedIn: