Location: San Francisco,CA, USA
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You'll Shine
The Resort Concierge is responsible for consistently creating and enhancing experiences for owners and guests. This includes providing current information and recommendations about the local area, attractions, events and activities. Additionally, the concierge is responsible for greeting guests and making arrangements for special occasions and or needs during their stay. The resort Concierge will be familiar with all site activities to share with owners and guests.
How You'll Make An Impact
Bring smiles to guests from around the world by providing warm welcomes. Providing the guests and owners local information about activities, restaurants, and attractions. You will make sure that the guest feel special.
What You'll Bring
High School diploma or equivalent
Customer Service Mindset
Ability to solve problems with a minimum of supervision.
Basic office skills helpful including basic math, proper cash handling procedures.
Technical Skills- PC Skills, Microsoft Office Products.
1 year of guest services experience in a hospitality/hotel/ resort environment and/or
1 year of concierge experience in service or retail environment preferred
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
* Medical
* Dental
* Vision
* Flexible spending accounts
* Life and accident coverage
* Disability
* Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
* Wish day paid time to volunteer at an approved organization of your choice
* 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
* Legal and identity theft plan
* Voluntary income protection benefits
* Wellness program (subject to provider availability)
* Employee Assistance Program
Compensation
The hourly rate for this role is $23.00.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ...@travelandleisure.com, including the title and location of the position for which you are applying.