Hiring immediately for a full time Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor. Benefits We Offer:
- Vacation pay*
- Benefit plan options*
- Competitive pay
- Flexible schedule
- Paid on the job training
- Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within
- Uniform (shirt and hat) provided at no cost
- Food provided - free meal / food per shift
- Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions
- Exclusive employee discounts
- Closed on Thanksgiving and Christmas at most locations
- Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship*
*For qualifying team members
Job Summary: The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor coordinates the daily operations of a restaurant shift and is responsible for all aspects of takeout and catering needs by providing exceptional service in a timely manner. They are responsible for packaging and labeling all items and including necessary components are included for each order, as well as cash handling.
Job Responsibilities: - Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person.
- Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest's questions.
- Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.
- Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations resulting in satisfactory feedback.
- Responsibly and accurately handles money and inventory controls.
- Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift.
- Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills.
Job Requirements: - Previous experience is not required - we will train you
- Have a current Food Handler's Card where applicable, or ability to obtain food handler's card
- Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s)
- Knowledge of proper sanitation practices and safety procedures
- Ability to multitask and organize multiple types of orders at the same time.
- Ability to follow all company policies, procedures, and standards.
- Excellent customer service skills and etiquette
- Must be able to communicate effectively
Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day!
How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe.
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P.F. Chang's Pay Range (based on experience): $20.00 - $24.00 / hour