Work and Perks:
Personalities are welcome here.
You dont just serve our customers amazing food and drinks, you help make sure they have a pleasant and smooth pick-up experience.
So what does it take to work with us?
We already mentioned having a great personality. Throw in integrity, a relentless drive for excellence and a commitment to always doing whats right and youve got our interest.
What we offer:
- 50% dining privilege
- Fast-paced, fun environment
- Open-door communication
- Ability to advance your career
- Health benefits
Requirements and Qualifications:
- Arrives to work on time as scheduled in full uniform
- Utilizes standard greetings and telephone etiquette when addressing and speaking with Guests via phone
- Greets Guests and delivery drivers in a warm and friendly manner while also acknowledging all Guests that come within five feet
- Follows the To-Go steps of service as defined in the training materials
- Provides the highest level of service by adhering to all Millers Ale House service standards
- Works directly with other Team Members to ensure all Guest needs are fulfilled in a timely manner
- Ensures menu knowledge to address Guests questions, including food allergy issues, while ensuring order accuracy
- Maintains a neat and organized work areas to include proper food handling and sanitation protocol
- Ensures work areas are stocked and ready for the next scheduled To Go Specialist, as well as cleanliness of work area upon departure
- Notifies Management immediately of any potential issue with Guests, Team Members, and/or long ticket times
SAFETY & SANITATION
- Washes hands every 30 minutes throughout the shift
- Serves all food and alcohol within accordance of company standards and state service requirements
- Maintains clean and sanitized work areas
- Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard
TEAMWORK, SKILLS AND EDUCATION
- Supports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Members responsibility
- Positively communicates with other Team Members and Management to keep one another informed
- Provides exceptional service throughout the entire shift
- Possesses strong communication skills and the ability to work alone as well as with a team
- Ability to multitask and work in a fast-paced environment
- Ability to work with numbers and handle cash
- Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
- Must be a minimum of 18 years of age unless otherwise dictated by state law
- Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked
PHYSICAL DEMANDS
The To-Go Specialist is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:
- Remain standing for extended periods of time
- Bending, squatting, and lifting, up to 20 lbs., for short distances
- Ability to work with varying noise levels
- Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.