Toll Customer Service Agent
: Job Details :


Toll Customer Service Agent

Mass Markets - MCI Company

Location: Parkersburg,WV, USA

Date: 2024-12-26T00:45:45Z

Job Description:
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for agents to support walk-up customer inquiries, new account setup and MOV pass tag issuance at Parkersburg Memorial Bridge facilities. In this role, you will assist with new account set up, payment processing, general questions, and concerns. This is an entry-level, on-site position. Experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. SALARY $13.50 - $15.00 / hour ------------...Customer Service, Agent, Customer Experience, Payment Processing, Operations, Service, Retail
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