The Group: Mandarin Oriental Hotel Group (MOHG) is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.
The Hotel: A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites - all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa ; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park. Located in Columbus Circle's Deutsche Bank Center, Mandarin Oriental, New York is in an idyllic location just steps away from world-class dining, shopping and entertainment, including the Broadway Theater District, Lincoln Center, Central Park, Jazz at Lincoln Center and the shops of Columbus Circle.
Duties and Supporting Responsibilities•To delight our guests and provide The Mandarin Experience by preparing and serving food as dictated by the menu, guests (internal or external)or management in a clean safe and timely manner.Keep a clean work area and a positive attitude, helping out wherever necessary to deliver a product that will exceed our guest's expectations. - The ability to read, write and communicate verbally in English.
- The ability to follow directions and maintain good working relationships with supervisors and managers.
- The ability to follow proper payroll and uniform procedures.
- The ability to operate kitchen equipment safely and properly in the kitchen.
- The ability to utilize the computer system and to read all orders.
- The ability to prepare and present on a timely basis all foods for meal service.
- The ability to respect and accommodate servers request regarding guests preference and requests.
- The ability to handle all types of food and rotate it according to established procedure.
- The ability to work closely with standard recipes and plate presentation in order to maintain standards of quality in production and presentation.
- The ability to complete requisitions, obtains proper signatures, submit, pick up transport and store all items.
- The ability to work standing for up to ten hours in a kitchen environment.
- The ability to clean all work and storage areas.
- The ability to ensure a clean, neat and organized work area.
- The ability to report and handle any accident immediately, no matter how minor.
- The ability to maintain a good working relationship with other employees, providing instruction and encouragement as needed.
- The ability to respond properly in any hotel emergency or safety situation.
- The ability to perform other task or projects as assigned by hotel management and staff.
- The ability to work as a team.
- The ability to work flexible hours as hotel business changes.
- The ability to cook a wide variety of foods in all modern and classical cooking techniques.
- The ability to work with cutlery in a proficient, safe and swift manner.
NOTE: The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice.
Education and Training - High School Diploma or Equivalent
- Two year degree or Apprenticeship
- Up to Date Sanitation Classes
Experience and Skill Requirements - Minimum of Two Years in the luxury Hotel Business
•Minimum of one year in fine dining food preparation Communication Requirements
- Possess a good written and verbal command of the English Language.
- Possess a pleasant and outgoing personality
Mental Capacity and Organizational Skill Requirements
- Working knowledge of kitchen equipment
- Basic knowledge of mathematics for recipes, and ordering
- Ability to dictate responsibility, pay attention to detail, handle multiple tasks and show a high level of patience
- Ability to work under high stress conditions
Physical Requirements
- Stand/Walk 7+ hours per day
Occasionally = 1/3 of the workday, frequently = 2/3 of the workday
- Lift or Carry 0-20 pounds frequently
- Lift or Carry 21-50 pounds occasionally
- Lift or Carry 51-100 pounds occasionally
- Bend frequently
- Squat frequently
- Kneel occasionally
- Climb occasionally
- Reach above shoulders frequently
- Perform repetitive hand motions frequently
Other Physical Requirements - Ability to stand and work in continuously in confined spaces for long periods of time
- Possess Sufficient dexterity to use all kitchen equipment
- Ability to lift, bend, stoop, walk, push, and pull heavy equipment for long periods of time
- Ability to perform all duties in extreme temperature ranges
Environmental Exposures - Indoors frequently
- Outdoors occasionally
Please NoteMandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at it's discretion with notice.It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company.Employees or applicants should direct requests for accommodation to Director of People and Culture.Salary: Hourly $33.23 to $44.31- subject to IWA