Trading Systems Support Engineer (Chicago) Eclipse Trading is one of Asia's leading proprietary derivatives trading firms. Founded in 2007, we have over 120 employees across 4 office locations - Hong Kong (our HQ), Sydney, Shanghai and Chicago. Our trading expertise and strategies are deployed across several Asian markets and although we mainly specialise in equity derivatives, we also trade delta one, ETFs, commodity derivatives, and crypto currency products. Technology is inextricably linked to our trading strategies, creating an environment powered by intellectual curiosity, problem solving, and innovation. This is an opportunity for a talented and self-motivated engineer to work with a growing international company expanding into the US market. We are looking for a passionate and technically talented individual to work in a fast-paced environment whilst putting their talents to work in a broad technical role. The successful candidate will be part of our global Infrastructure and Technology Service team and based in Chicago. You will be the sole administrator, in a multifaceted role, responsible for the upkeep of our trading IT systems, infrastructure, facilities, supporting the end to end trading application and DevOps stack and providing direct trading application support to the Chicago based trading team. If you are technically minded, believe in a proactive approach, can work unsupervised, efficiently and enjoy administering and troubleshooting mission critical systems in a fast-paced trading floor environment, then this role is for you! Responsibilities
- Provide direct trading support to the Chicago traders
- Administration and support of mission critical trading systems and infrastructure in a distributed environment
- Systems administration of Windows and Linux servers and PC's, networking devices and IT hardware
- Work closely with global teams on IT related project and support
- Project work on improving existing systems, processes and automation
- Assisting Traders and Developers with their technical requests
- Liaising with external IT vendors and managing their internal tasks
- Ensure that IT policies and procedures are being monitored and adhered to
What you offer
- 5+ years Application trading support experience
- 3+ years administering a RHEL/Fedora environment with automation experience
- 3+ years supporting Windows PC's and Linux servers
- Information Technology related Bachelor's degree
- Broad systems administration experience with key technologies such as: Cisco routers, VMWare, vServer, saltstack, HPE
- Independent problem-solving, self-direction, highly motivated and strong initiative
- Ability to meet commitments and manage multiple priorities in a dynamic fast paced environment
- Experience supporting production trading environment, preferably across multiple data centers
- Strong knowledge of basic networking protocols, TCP/IP, UDP, OSI model Layer 1 - 2 and 3
- Strong scripting and automation skills. Python preferred
- Excellent command of spoken and written English
- Knowledge of equity derivatives highly favoured
- Firewall or access control lists experience is a plus
- Applicants must be currently authorized to work in the United States on a full-time basis
What we offer
- Dynamic and collaborative work environment
- A flat management structure, where everyone's voice is valued
- Work life balance within a multi-cultural environment
- Attractive benefits package with discretionary bonus
Eclipse Trading is an equal opportunity employer and we believe that diversity and inclusion are essential pillars of our success as a company. We are dedicated to embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. All information provided will be treated in strict confidence and used solely for recruitment purposes. Due to the high number of responses that we receive, we are only able to respond to successful applicants.