Trainer
: Job Details :


Trainer

JobsRUs.com

Location: Earth City,MO, USA

Date: 2024-09-22T16:35:33Z

Job Description:
JobsRUs.comis seeking to hire a Trainer for our client in Earth City, MO! Benefits Available!Weekly Pay! $21.88/Hour Shift Details:7:00AM – 9:00PMDESCRIPTION:What are must-have desired traits/experiences that the Manager would most like to see?Ability to facilitate classes virtually using virtual interactivity.Ability to receive constructive feedback and make adjustmentsAbility to learn new systems/tools and have organization and administrative documentation.Knowledge on Genesys telephony is a plus.Required/preferred experience: Knowledge on Genesys telephony is a plus.Previous virtual facilitation experience with classes up to 50+ learners. Job Summary:The Trainer is responsible for low level education material maintenance and delivery of content-specificcurriculumsThis individual works closely with Learning and Development teams to ensure coursecontent and delivery meets the needs of targeted audiencesSkilled in facilitation and interpersonalcommunication, the Trainer consistently demonstrates solid organizational skills, time management,and professionalism.Supervisor Learning and Development leaderSupervises N/A Duties (included but not limited to)Applies adult learning concepts when delivering educational programsTeaches classes and assists other instructors in classroom and work settingsUtilizes available standardized courses and instructor evaluation processesAssists in performing an annual education needs assessment as input to the strategic educationprogramUtilizes a training database to track competencies and skills for SSC staffProvides training reports to SSC managers and directorsPractices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”Other duties as assignedKnowledge, Skills & Abilities:Communication – Communicates clearly and concisely, verbally and in writing, utilizing properpunctuation and correct spelling Customer Orientation – Establishes and maintains long-term customer relationships, buildingtrust and respect by consistently meeting and exceeding expectations Interpersonal Skills – Works effectively with other employees, patients, and external parties PC Skills – Demonstrates basic computer literacy, and proficiency in Microsoft OfficeapplicationsPolicies & Procedures – Demonstrates knowledge and understanding of organizational policies,procedures, and systems Basic skills – Performs basic mathematical calculations, balances and reconciles figures,punctuates properly, spells correctly and transcribes accuratelyAdaptability – Maintains effectiveness when experiencing major changes in work tasks or thework environment; adjusts effectively to work within new work structures, processes,requirements, or cultures Energy – Maintains high levels of activity or productivity; sustains long working hours whennecessary; operates with vigor, effectiveness, and determination over extended periods of time Tactical Execution – Demonstrates personal ownership of tasks and follows through to get therequired results Stress Tolerance – Maintains stable performance under pressure or opposition (such as timepressure or job ambiguity); handles stress in a manner that is acceptable to others and theorganizationLearning Strategies – Has working knowledge and application of learning sciences, adultlearning principles, education delivery methodologies and evaluationLearning Technologies – Has working knowledge and application of learning technologies tosupport education development and implementation; including learning management systems,virtual classroom delivery tools and education development software: Captivate, PowerPoint,Word, Excel, screen capture, and audio/video technologyEducation: Associate's Degree requiredEquivalent work experience may substitute for education requirementsExperience:One year of related experience required Physical Demands / Working Conditions: Requires prolonged sitting, some bending, stooping and stretchingRequires eye-hand coordination andmanual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other officeequipmentRequires normal range of hearing and eyesight to record, prepare and communicateappropriate reportsRequires lifting papers or boxes up to 25 pounds occasionallyWork is an officeenvironmentWork may be stressful at timesContact may involve dealing with angry or upset people.Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergencysituationsOSHA CategoryThe normal work routine involves no exposure to blood, body fluids, or tissues (although situations canbe imagined or hypothesized under which anyone, anywhere, might encounter potential exposure tobody fluids)Persons who perform these duties are not called upon as part of their employment toperform or assist in emergency care or first aid, or to be potentially exposed in some other way.
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