JOB SUMMARY: Responsible for acting as the training liaison for new and transitioning employees. This position is essential in the overall success of the organization and requires high level of accountability. Responsible for increasing the company's productivity by teaching new skills and knowledge to employees, allowing them to reach their full potential. Works in conjunction with the Human Resources Director and other members of the Human Resources team. They will work closely with the Human Resources and Quality Assurance department, to assure agency compliance with Federal and State regulations pertaining to personnel matters.JOB FUNCTIONS:
- Work closing with management and supervisors to assess the training needs of individual departments.
- Schedule training sessions to minimize disruption to normal working, while ensuring that employees achieve the levels of skill necessary for their jobs.
- Train and guide new employees during new hire orientation and transiting within the agency
- Monitor and evaluate new hire and transitioning employee progress and development by implementing evaluation and proficiency assessments process that are consistent with agency appraisal, development and feedback standards.
- Develop position relationships with employees; promote direct communication and positive rapport between employees and supervisors. Build effective relationships with employees that will maximize and employee's likeness to be successful; including building natural supports within the workplace.
- Be able to assess trainees' understanding and progress, and make any necessary adjustments to the program.
- Provide constant contact with new and transitioning employees to ensure agency standards are met.
- Assist with the research of employee relations practices necessary to maintain employee/employer relationships.
- Assist with the creating, communication and rollout of updated or new procedures and policies.
- Provide timely clerical support to the Human Resources Director, as needed. Provide assistance to Operations team when necessary.
- Attend, participate in and oversee staff meeting and in services.
- Design programs using techniques such as classroom learning, demonstrations, one-on-one coaching, seminars, lectures, team exercises or online learning.
- Prepare hard copy training materials such as module summaries, videos and presentations.
- Track and maintain all trainings, certificates and reports and input data into agency database.
- Evaluate the outcomes of training sessions and maintain records of trainees' progress and achievements.
- Monitor training costs against budgets and ensure they make the most efficient use of company resources.
- Responsible for completing the annual Corporate Compliance training and fulfilling all the requirements set forth by the Corporate Compliance program.
- Promote a high level of employee morale and motivation.
- Must maintain a professional appearance and work effectively with people.
- Ability to travel at least 15% of the time and to work occasional evenings and weekends for meetings and/or events.
- Responsible to maintain the highest level of confidentiality always.
- Performs other related duties as required to accomplish the objectives of the position, as assigned.
- Ability to be flexible as the job may require late working hours outside of the normal business hours
QUALIFICATIONS/REQUIREMENTS:
- Prefer a Bachelor's Degree in Human Services or related field, otherwise education with relevant experience will be considered.
- Prior two-year' experience in teaching position.
- Knowledge of the latest corporate training techniques.
- Excellent presentation skills to present training programs.
- Ability to embrace rapid change, meet multiple demands simultaneously and efficiently with little supervision Computer literate with knowledge of data base programs and Microsoft Suite.
- Have the ability to travel independently, extensively in and outside the community and access a variety of offices.
- The trainer may be located in a busy, open area office, and will be faced with regular interruptions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision
abilities required by this job include close vision and the ability to adjust focus.As part of the job requirements applicants must have satisfactory results on a background check.