Training and Support Specialist
: Job Details :


Training and Support Specialist

Cynet Systems

Location: Raleigh,NC, USA

Date: 2024-12-14T08:32:23Z

Job Description:
Job Description:
  • The Client requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.
  • The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units.
  • Strong instructional design and technical knowledge a must.
  • Strong content development and writing skills needed.
  • Ability to create resources to support employee learning, such as tips, job aids, and templates. Good research skills.
  • This position will facilitate and support live virtual meetings and events.
  • Strong presentation, communication, and collaboration skills.
  • Must be professional, available during work hours, responsive, and timely.
  • Must be attentive to detail and meet required timelines for deliverables.
Experience:
  • SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams.
  • Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred.
  • Creating training videos and microlearning, a plus.
  • Use of voiceover tools a plus.
  • Interest in continually learning new software and keeping the team updated on changes to software, is desired.
  • This position works with: Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.
Apply Now!

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