Training Coordinator
: Job Details :

Job DescriptionJob Title: Training CoordinatorDepartment: Financial Opportunity CenterFLSA Status: Full TimeJob Status: ExemptReports To: Director, Financial Opportunity CenterSupervises: NonePosition Description:The Training Coordinator coordinates Wesley's Bridges to Career Opportunities (BCO) program. The coordinator recruits BCO students, provides orientation to all new BCO students and coaches all BCO students in the creation of education plans. The Training Coordinator coaches clients to help with successful transition from the BCO class to the vocational training at the community college or other identified training partner. The Training Coordinator is responsible for assisting clients in developing a plan of action to help them reach their education goals and improve financial stability. This position supports the employment division of the FOC.Essential Functions:Coordinate the annual calendar for the BCO classesCoordinate BCO Information Sessions and OrientationsCoordinate instructors for academics, employability skills, financial literacy skills and other partner agenciesConduct participant assessments for BCO program (TABE and ONET)Manage day-to-day client activities for BCO programCoach clients from successful completion of the BCO class into training at the community college Develop individualized service plans to assist clients to reach their education goals and toward self sufficiencyTrack clients progress toward education goals and document in databaseSupport clients progress through referrals and supportive services as neededDocument case notes and client feedback to provide comprehensive client servicesProvide ongoing communication to FOC staff with follow up on clients' progressRegularly update databases and ensure accuracy of data being collectedTrack and be accountable toward grant goals that involve the BCO workIdentify internal and external referral resources to provide supplementary services and support to clientsAdditional ResponsibilitiesSupport Wesley Community Center's Mission, Vision and Values.Additional duties as assignedKnowledge, Skills, and Abilities:Ability to write and speak clearly and informatively; Bilingual, English and Spanish-speaking preferred; Strong computer skills including typing and Microsoft Office; Customer service oriented and able to effectively manage difficult or emotional client situations; Ability to work cooperatively and support the team; Ability to interpret and communicate contractual mandates and guidelines; Strong organizational and project management skills including planning and scheduling; Understanding of effective case management strategies and client support resources.While in this position, the employee is expected to seek to understand, communicate appropriately and build a positive, professional rapport with all clients and staff using active listening and conflict resolution skills.Education & Experience :Post-secondary certificate or degree and/or meets experience criteria; a minimum of (3) years' work experience in similar organization coordinating program services and activities, recruitment and providing direct case management.Work/Physical Requirements:This position requires the employee to work constructively and cooperatively in a team environment. Employee(s) in this position will work primarily in an office setting where they will interact with clients to help resolve issues; while also occasionally having to stand and walk to complete job duties. Must be able to lift and carry up to (25) pounds unassisted. Employee in this position may be required to work weekends and/or evenings in support of program services and special events.