Location: Philadelphia,PA, USA
A client is looking for a Training Coordinator in Philadelphia, PA. Contract to Hire opportunity. The position is remote but once permeant will be in a onsite rotation (90% remote). Candidates must live in PA, NJ or DE - commutable to Philly The role of the Training and Education Coordinator is to provide support to instructors to ensure the training classes are organized and the necessary materials and resources are available. Additional responsibilities include: Serve as the initial information resource handling a heavy volume of user inquiries via the ticket management system. Log and track training requests and document resolution to training requested. Utilize learning management system to record and track training. Perform audits to ensure the employees meet the training requirements. Maintain instructor schedules on the shared training calendar. Schedule web conferences. Verify the availability of the conference and training rooms and makes reservations accordingly. Maintain organized filing. Other duties that match the position as assigned. Coordinator: LMS (learning management system) * create LMS items* test LMS items* schedule classes* register users* update class schedule* manage team calendar * Epic assessment proctoring * file rosters * run LMS reports* monitor visitor management system * POC for student education Coordinator: TMS (ticketing management system)* vendor orders* manage SharePoint* manage TMS queue* update instructor evaluations* run instructor evaluation reports * send class reminders * create welcome letters * triage tickets for other training teams * Epic assessment proctoringWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
SharePointTraining Experience EPICBachelors DegreeNon Tobacco UserHigh level of competency with MS OfficeExperience with learning and course management software. Familiarity with ticket management systems.