Job Title: Training & Development Administrative Assistant Job Location: Irving-USA-75039 Work Location Type: On-Site Salary Range: $18.00 - 25.00
About us LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement The Administrative Assistant for Human Resources & Talent Development plays a vital role in supporting the Training and Development team. This position is responsible for onboarding new hires at our Corporate Headquarters, coordinating training program logistics, managing administrative tasks for the department, and ensuring the smooth operation of departmental activities. The ideal candidate is exceptionally organized, detail-oriented, and adept at multitasking in a fast-paced environment.
**This position is non-exempt **
Main Accountabilities
Training Coordination
- Assist in scheduling and organizing training sessions, workshops, and seminars.
- Communicate with trainers, participants, and other stakeholders to ensure training logistics are in place.
- Prepare and distribute training materials, including handouts, presentations, and other resources.
- Maintain training schedules and calendars, updating as necessary.
Administrative Support
- Handle day-to-day administrative tasks such as managing emails and Outlook calendars, maintain records in HRIS system (SuccessFactors).
- Support new hires onboarding process.
- Assist in the preparation of training reports, evaluations, and feedback surveys.
- Manage training databases and ensure all records are up to date.
- Process and track training-related expenses, invoices, and purchase orders.
- Assist with other administrative dues as required.
Documentation and Reporting
- Maintain accurate records of training attendance, completion rates, and participant feedback.
- Assist in the creation and distribution of training certificates and other recognition materials.
- Prepare regular reports on training activities, outcomes, and participation rates for management review.
Support Training Development
- Provide input on training content and materials to enhance training programs.
- Assist in the creation and updating of training manuals, guides, and online resources.
- Act as a point of contact/liaison for training-related inquiries from employees and external vendors.
- Coordinate with various departments to ensure training requirements are met.
Knowledge, Skills and Experience - Associates degree preferred; high school diploma or GED required
- Three years related administrative experience required
- Prior experience supporting an individual at the Executive Level preferred
- Proficiency in Microsoft Office Suite to include: Outlook, Word, Excel, Teams and PowerPoint programs. Experience with SAP SuccessFactors, a plus
- Must possess a high level of technical aptitude to utilize many different programs and platforms
- Knowledge of audio-visual equipment, including an ability to connect videoconference calls
- Strong interpersonal skills are essential with a high degree of confidentiality and ability to handle sensitive matters in a professional manner
- Exceptional customer service mindset skills required to provide top-notch service to our internal employees and external customers and vendors
- Ability to work with minimal supervision.
- Ability to adapt quickly and learn to work well under pressure with limited information and training
- Must be extremely organized, detailed oriented, act with a sense of urgency, and resourceful
- Demonstrated ability to maintain calm in stressful environment
- Must be extremely dependable and prompt
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.