Job Description Atlantic Health System is seeking a Full Time Transfer Agent for Atlantic Mobile Health located in Florham Park. Required hours are night shifts and weekends as requested by department. •Answer incoming calls. •Convey messages to RNs in a timely manner. •Obtain information to complete initial intake. •Make calls to sending/receiving hospitals to request/collect face sheets, demographics. •Receive/send faxes. •Competently use various office equipment for communication and office functions. •Call transport companies to arrange transportation for patients transfer including requesting appropriate mode of transport. •Use various software applications, communication systems and other office systems proficiently. •Highly proficient in data entry and typing skills. •Communicate transfer info to various departments involved in patient transfer. •Perform quality audit of charts/data. •Prepare various reports, case audit and other duties as assigned. •Excellent communication skills and a positive demeanor to be a team player essential. Qualifications
Qualifications/Requirements: - Excellent and demonstrated communication and customer service skills
- Excellent speaking and telephonic voice
- Highly proficient in Microsoft Office applications
- Highly proficient in typing with 90% accuracy or above in data entry and above average speed in data entry
Minimum Education: - High School Diploma/GED Required
- Associates or BA preferred.
Relevant Experience: 1 year of previous experience in/as/with ambulance/dispatch center, telecommunications or call center, transfer center, or hospital unit secretary preferred Call center experience or the equivalent working in a high call volume environment preferred. About Us ABOUT US At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Morristown Medical Center, Morristown, NJ
- Overlook Medical Center, Summit, NJ
- Newton Medical Center, Newton, NJ
- Chilton Medical Center, Pompton Plains, NJ
- Hackettstown Medical Center, Hackettstown, NJ
- Goryeb Children's Hospital, Morristown, NJ
- CentraState Healthcare System, Freehold, NJ
- Atlantic Home Care and Hospice
- Atlantic Mobile Health
- Atlantic Rehabilitation
We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
- 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
- Best Places to Work in Healthcare - Modern Healthcare
- 150 Top Places to work in Healthcare - Becker's Healthcare
- 100 Accountable Care Organizations to Know - Becker's Hospital Review
- Best Employers for Workers over 50 - AARP
- Gold-Level Well Workplace : Wellness Council of America (WELCOA)
- One of the 100 Best Workplaces for Millennials Great Place to Work® and FORTUNE® magazine
- One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
- Official Health Care Partner of the New York Jets
- NJ Sustainable Business
Atlantic Mobile Health is a non-profit corporation dedicated to providing the fasted air and ground medical transportation services. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status. About the Team Atlantic Mobile Health is a non-profit corporation dedicated to providing the finest air and ground medical transportation services. We offer immediate and emergent response to municipalities and facilities, as well as non-emergency transportation for patients who need stretcher transportation. The MICU is an emergency response unit that augments the basic life-support therapies provided by local first aid squads and fire departments. Our Air and Ground teams provide some of the most advanced care available for scene emergencies and interfacility transport for our most complex and critical patients. The Patient Transfer Center offers a time-saving service for doctors and staff at any hospital who wish to consult with a specialist or initiate a patient transfer into any Atlantic Health Medical Center. The Atlantic Training Center is one of New Jersey's largest providers of emergency medical education, which also offers CPR and First Aid training to community groups, businesses, and the general public.