Location: Newport News,VA, USA
Working Title Transfer Credential Coordinator 00092 Role Title Education Support Specialist II Position Number 00092 FLSA Non Exempt Appointment Type Full Time Type of Posting General Public Is Sensitive Position? No If Sensitive Position, please paste statement Designated Personnel No Responsible Employee
This position is designated as a responsible employee who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.
If Designated Personnel, please paste statement Statement of Economic Interest No If Statement of Economic Interest, please paste statement Is this a restricted position subject to availability of funding? No If Restricted Position, please paste statement Departmental Objective
Utilizing a student-centered philosophy, the Transfer Credential Coordinator provides exemplary service and support to facilitate the admission, enrollment, and matriculation of transfer students and to promote the success of Christopher Newport students in achieving their goal of obtaining a college education. This position monitors the organization of the centralized transfer process while implementing procedures in accordance with university and state policies. The Transfer Credential Coordinator effectively communicates with students, faculty and staff to resolve issues relating to transfer credit evaluations and provides transfer evaluation reports to students and institutional colleges and departments based on specific criteria set forth in the State Policy on Transfer and the University's Undergraduate Catalog.
Purpose of the Position
This position assists with transfer, readmit, and non-degree application processing, and the evaluation and processing of transfer credit and 'other' credit to include Advanced Placement, Cambridge, dual enrollment, and International Baccalaureate, ensuring that credit is appropriately evaluated, programmed, and posted to the record and Webs. This position represents the office, exercising strong public relations skills in dealing with both telephone inquiries and in-person inquiries and dealing with special problems concerning the transferability of courses and the system transfer equivalency catalog.
Knowledge, Skills, and Abilities Related to Position
* Proficiency working with Microsoft Word or comparable word processing system.
* Ability to communicate effectively both orally and in writing with a variety of constituents
* Ability to meet deadlines and adhere to strict schedules
* Keyboarding/data entry skills with high accuracy
* Ability to multitask, work independently, and develop new skills as necessary
* Strong organizational skills and practices
* Ability to work with confidential records maintaining a high level of discretion, judgment and confidentiality
* Ability to read for content and exercise sound judgment in the application of policies
* Proficiency with processing and records maintenance using an enterprise records system (such as PeopleSoft or Banner)
* Judgment, problem-solving and troubleshooting abilities
* Knowledge of higher education admission and/or transfer policies
* Ability to understand, interpret, and explain complex federal, state, and institutional policies, procedures, processes, and lawsAbility to function as a team-player with a willing attitude
* Proficiency with Excel or comparable system to include complex formulas and functions
Education, Experience, Licensure, Certification Required
Education:
* High school diploma or equivalent experience that equates to a high school diploma.
Experience:
* Customer service and/or public relations experience.
* Experience working with confidential records.
Additional Consideration(s)
Education:
* Bachelor's degree
Experience:
* Experience in an institution of higher education involving interpretation and/or communication of federal, state, institutional policies, processes, and/or procedures.
* Experience working with student records and/or student record systems.
* Experience in computer software applications to include Microsoft Excel and Word.
* Experience with enrollment, student services, or admission policies, practices and functions
* Experience with databases or student information systems.
* Experience involving public contact in an academic or business environment.
Salary Information Starting at $33,279 Commensurate with Education and Experience CNU Information
This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit
Role Code 29143 Conditions of Employment
This is a classified position. New and returning classified employees are required to complete a 12-month probationary period;
Selected candidate must attend a 2-day New Employee Orientation Program.
Posting Detail Information
Posting Number PS1032P Number of Vacancies 1 Posting Date 10/24/2024 Closing Date 01/01/2025 Open Until Filled No Special Instructions to Applicants
CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North - 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).
In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.
Quick Link for Direct Access to Posting Advertising Text EEO/Diversity Statement(s)
Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy Statement
Reasonable Accommodation Request
Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) ###-####.
Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services
(DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: or call DARS at 800-###-####.
Background Check
Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.