POSITION SUMMARY This position is critical within the Innovation and Business Development Office, an internal consulting group that supports Strategic and Innovation initiatives, operational excellence, and continuous improvement across the health system. Reporting to the Director, this position will drive innovation, transformation, and business development efforts of the organization.
- Responsible for partnering closely with the operational teams to lead end-to-end initiatives that will manage, design, and drive continual improvements in processes.
- Work directly with stakeholders to generate and develop ideas for disruptive innovations and new business opportunities.
- Supports the execution of high priority workstreams improvement by developing, managing, owning, and overseeing project plans in partnership with individuals and teams across the health system.
- Provides analytical and strategy support for the evaluation of strategic opportunities, creates implementation plans, and executes strategic projects to completion.
- Requires knowledge of Lean Six Sigma and supports the culture of continuous improvement within the organization.
- Supports presentations to the Board, internal committees, and other leadership groups.
- Has leadership attributes to build a rapport and influence stakeholders at all levels, develop strong interpersonal relationships and is able to facilitate and drive change in a fast paced and changing environment.
- Provides project leadership by defining projects, developing project plans, and setting priorities for working teams. Keeps projects focused and on track. Plans and facilitates meetings.
- Superior PowerPoint, Visio and Excel skills required, strong oral and written communication skills, including presentation skills.
- Excellent critical thinking, problem solving, relationship building and communication skills.
- Ability to work within the organization at all levels creating value and buy-in to drive transformational change and develop effective processes.
QUALIFICATIONSEDUCATION: Bachelor's Degree in a related field or equivalent experience required. LICENSE/CERTIFICATION: Green Belt certification is preferred EXPERIENCE: Five (5) years' experience related to process improvement, business analysis, project management, performance benchmarking, metrics, change management, operational transformation, or strategic alignment required. Lean Six Sigma training required. Green belt certification preferred or completed within 3 years date of hire. 1-3 years healthcare experience preferred. Experience with workflow processing and effective leadership in team facilitation is required. Working Knowledge of PDCA required. Knowledge of MS Office Suite and Visio is required. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT This position requires sitting, standing, walking, stooping and crouching a majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier. REPORTING RELATIONSHIPThis position reports to department leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.