Transit Operations Supervisor
: Job Details :

This position is responsible for supervising the city's public transit program. This individual will train, assign, direct, schedule, supervise, evaluate, and discipline personnel. Develop a daily bus schedule and routes using dispatch software; schedule vehicle maintenance and maintain related records. Balance and verify drivers' receipts, payment tokens, and prepare deposits. Processes monthly billing for transit contracts & Medicaid billing. Prepares reports for City Council, assist with grant funds, maintain: advertising, ride contracts, and department inventory. Performs other related duties.JOB SUMMARYThis position is responsible for supervising the city's public transit program.MAJOR DUTIES* Trains, assigns, directs, schedules, supervises, evaluates, and disciplines personnel; participates in the selection of staff; provides or coordinates staff training; works with employees to correct deficiencies.* Develops daily bus schedules and routes using dispatch software.* Schedules vehicle maintenance and maintains related records.* Balances and verifies drivers' receipts, payment tokens, and prepares deposits.* Sells tokens to clients and maintains related records.* Reviews and approves employee timesheets.* Processes monthly billing for transit contracts.* Processes monthly Medicaid billing.* Prepares monthly, quarterly, and annual reports for the City Council and the State Department of Transportation.* Assists in securing and managing grant funds for the purchase of new vehicles and equipment.* Maintains all transit ride contracts.* Maintains and secures transit advertising.* Maintains department inventory.* Resolves customer complaints.* Performs facility safety inspections.* Responds to after-hours calls from employees and school district; makes necessary changes to driver/route schedules.* Updates social media accounts.* Operates a transit bus to transport passengers as required.* Performs related duties.KNOWLEDGE REQUIRED BY THE POSITION* Knowledge of the principles and practices of program management.* Knowledge of grant development and management principles.* Knowledge of budget management principles.* Knowledge of relevant federal and state laws, county ordinances, and department policies and procedures.* Knowledge public transit management principles.* Knowledge of computers and job-related software programs.* Skill in management and supervision.* Skill in problem solving.* Skill in prioritizing and planning.* Skill in interpersonal relations.* Skill in oral and written communication.SUPERVISORY CONTROLSThe Community Services Director assigns work in terms of very general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.GUIDELINESGuidelines include city and agency policies and procedures, traffic laws, and state and federal grant requirements. These guidelines require judgment, selection, and interpretation in application.COMPLEXITY/SCOPE OF WORK* The work consists of varied administrative, supervisory, and management duties. The variety of duties contributes to the complexity of the position.* The purpose of this position is to supervise the day-to-day operations of the city's transit program. Successful performance helps ensure the efficiency and effectiveness of program operations.CONTACTS* Contacts are typically with coworkers, representatives of granting agencies, contractors, elected and appointed officials, clients, and the general public.* Contacts are typically to exchange information, motivate persons, negotiate matters, resolve problems, and provide services.PHYSICAL DEMANDS/ WORK ENVIRONMENT* The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects, climbs ladders, and distinguishes between shades of color.* The work is typically performed in an office, in a garage, or in a transit vehicle. The employee may be exposed to cold or inclement weather.SUPERVISORY AND MANAGEMENT RESPONSIBILITYThis position has direct supervision over Transit Dispatcher Coordinator, Transit Operator, and assigned part-time staff.MINIMUM QUALIFICATIONS* Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.* Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with one to three years experience or service.* Possession of or ability to readily obtain a valid Class C CDL with passenger endorsement issued by the State of South Dakota.QualificationsKnowledge and level of competency commonly associated with completion of specialized training in field of work, in addition to basic skills typically associated with a high school education. Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and solve problems; along with one to three years experience.Special RequirementsPossession of or ability to readily obtain a valid Class C CDL with passenger endorsement issued by the State of South Dakota.Miscellaneous InformationThe City of Mitchell is an Equal Opportunity Employer.Apply Online