Job DescriptionJob Description
Transportation Coordinator 2 - Dispatch
Pay Range - $16.84 - $19.38
Location - Hancock
This position is our primary contact for all Driver calls coming into the Transportation Department. This position coordinates the most efficient means of transportation for clients. Schedules and/or dispatches trips to volunteers and agency drivers. Inputs data in the computer.
GENERAL EXPECTATIONS:
- Will work with the public and can communicate effectively with clients and staff
- Must have experience with computer programs including Microsoft word
- Excellent internal and external customer service skills
- Become knowledgeable on all funding sources in transportation and the requirements of each one
- Must be able to communicate effectively internally and externally
- Must be effective with Multitasking and organizing
- Must be an effective member of the team
- Must Be knowledgeable of both Hancock & Washington County
- Serves as a resource for Agency & Volunteer drivers
- Ability to read maps
- Must have office experience
- Ability to comprehend rules and procedures
- Excellent verbal communication
- Proven attention to detail
QUALIFICATIONS NEEDED FOR POSITION:
Experience and Skill Requirements: The following requirements and skills are considered essential:
- 3-5 years experience as a Dispatcher or a related function.
Education/Skill Requirements:
- High School Diploma or equivalent in skills and experience.
- Must be able to pass a background check.
- FTA Drug and Alcohol Program Participant. Must be able to pass random drug and alcohol checks.