As a Travel Advisor, you will drive client satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
- Manage client communications - Respond to travel inquiries and assist clients with travel quotes.
- Consult on customer success - Advise clients on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Requirements:
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting clients with above and beyond service
- Excellent time-management and prioritization skills
Benefits:
- Training Provided
- Travel Perks
- Team Oriented Environment
- Fully Remote
1099 Business Opportunity