TRAVEL SUPPORT & PROGRAMS SPECIALIST
: Job Details :

TRAVEL SUPPORT & PROGRAMS SPECIALIST

Department of Defense

Location: Honolulu,HI, USA

Date: 2024-11-14T08:33:10Z

Job Description:

Summary

You will serve as a Travel Support and Programs Specialist in the Resource Management Department of DDHBAP ASIA PACIFIC CENTER FOR SECURITY STUDIES.

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Overview

* Accepting applications

* Open & closing dates

11/07/2024 to 11/20/2024

* Salary

$51,110 - $81,272 per year

GS-7: $51,110-$66,445 / GS-9:$62,517-$81,272 -- A Cost-of-Living-Allowance (COLA) of 8.90% will be added to the stated salary.

* Pay scale & grade

GS 7 - 9

* Help

Location

1 vacancy in the following location:

* Honolulu, HI 1 vacancy

* Remote job

* Telework eligible

Yes-This position is eligible for situational telework at the discretion of management.

* Travel Required

Occasional travel - You may be expected to travel for this position.

* Relocation expenses reimbursed

* Appointment type

Permanent

* Work schedule

Full-time

* Service

Competitive

* Promotion potential

* Job family (Series)

* 0301 Miscellaneous Administration And Program

* Supervisory status

* Security clearance

Secret

* Drug test

* Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk

* Trust determination process

* National security

* Financial disclosure

* Bargaining unit status

* Announcement number

DE-12599595-25-RJB

* Control number

817926400

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This job is open to

* The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens

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Duties

* You will facilitate the safe travel of all staff world-wide, and foreign invited attendees to our courses/ events as well as invited adjunct faculty or guest speakers.

* You will coordinate the safe travel of entry to international countries around the world and working with U.S. Embassies around the world for scheduled overseas events.

* You will provide guidance to help define the criteria for all travel and pay support, and assist in defining objectives, priorities, organization, and making decisions for the executing events.

* You will serve as a Reviewing Official for all Temporary duty orders (TDY) and all travel settlement, whether in the Defense Travel System (DTS) or on paper DD 1351-2 travel claims for all funded attendees and guest speakers.

* You will make flights, lodging, and rental car reservations, processing orders via the Defense Travel System (DTS).

* You will review and confirm reservations/itineraries for arrival reports and identifies any VIPs as well as those who may have special needs.

* You will counsel, instruct, and assist members of the Department of Defense island-wide and their families needing to file an application for issuance, renewal, amendment or extensions of U.S. Tourist and Official passports.

* You will review documents for accuracy and validity and review primary citizenship evidence such as birth certificates, naturalization certificates, citizenship certificates, and/or expired passport originally issued to the applicant.

* You will be accountable for DKI APCSS personnel official passports ensuring safeguards are in effect to protect this Personal Identifiable Information (PII).

* You will receive and account for passports and coordinate with U.S. Embassies and passport agencies for the issuance of all required official travel documents including Visa and any other required travel documentation.

* You will be responsible for all related travel of attendees and the proper computation and payments to all foreign and US participants attending the Centers events, either in Hawaii or around the world.

* You will return unused cash to the U.S. Embassy for deposit back to the Treasury, or unused cash is brought back to the U.S. and deposited in a local bank using the Department of Treasury Over-The-Counter network (OTCnet).

* You will review and assist the traveler in submitting a travel voucher within five workdays after the travel ends.

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Requirements

Conditions of Employment

* Must be a US Citizen.

* Must be determined suitable for federal employment.

* Must participate in the direct deposit pay program.

* New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

* Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.

* Males born after 12-31-59 must be registered for Selective Service.

* You will be required to obtain and maintain a current valid State of Hawaii driver's license.

* You will be required to obtain and maintain certification as an Official Department of Defense Passport Agent.

* You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.

* This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.

* You will be required to obtain and maintain a U.S. Passport and be willing to travel internationally (via military or commercial aircraft) at times to non-developed nations.

* Must be able to work outside normal and pre-determined work schedule to accomplish mission requirements.

Qualifications

GS-9:

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-7 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Processing passports, visas, travel orders, and assisting with travel arrangements; 2) Resolving administrative issues such as financial matters, travel changes, lost luggage, support of emergency family's situation, and/or the early return; and 3) Using software such as Microsoft Word, Excel, Power Point, and Access to create and maintain written correspondence which include travel documents and reports.

GS-7:

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-5 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Assisting with processing passports, visas, travel orders, and assisting with travel arrangements; 2) Helping resolve administrative issues such as financial matters, travel changes, lost luggage, support of emergency family's situation, and/or the early return; and 3) Using software such as Microsoft Word, Excel, Power Point, and Access to maintain written correspondence which include travel documents and reports.

Additional qualification information can be found from the following Office of Personnel Management website: Miscellaneous Administration and Program Series 0301

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:

For GS-9:

Master's or equivalent graduate degree

2 full years of progressively higher level graduate education leading to such a degree

LL.B. or J.D., if related

For GS-7:

1 full year of graduate level education

Bachelor's degree with Superior Academic Achievement

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Additional information

This position is covered by the Department of Defense Priority Placement Program.

Eligible DoD career or career conditional employees shall be granted statutory return rights to their former position for a period of 5 years if continuously employed in a foreign or non-foreign area provided by Executive Order 10895 and DoDI 1400.25, v 1230. Employees that do not exercise their return rights within five years are no longer eligible for return rights and will be treated as a local hire.

This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.

Vacancies filled from this announcement may be filled at any grade level listed.

If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed.

Additional vacancies may be filled by this announcement.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link:

Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

* Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies:

* COMPUTER LITERACY

* CUSTOMER SERVICE

* ORAL COMMUNICATION

* PROBLEM SOLVING

* TRAVEL MANAGEMENT

You will be evaluated and rated under Category Rating selection procedures. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans. If selected, you may be required to provide supporting documentation.

If you meet the qualification requirements, your application will be placed in one of three categories:

Best Qualified - Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position.

Highly Qualified -Candidates in this category possess good skills and experience above the minimum requirements for announced position.

Qualified - Candidates in this category meet the minimum experience requirements for announced position.

If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

All qualifications requirements must be met by the closing date of this announcement.

* Benefits

Help

Review our benefits

* Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional.

A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience.TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.

Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package.

Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified.

Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference? You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service. If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service. If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too. If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor

Are you a disabled veteran or claiming 10-point veterans' preference?

If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference.

You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15).

Are you an active duty service member? Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

* How to Apply

Click the Apply Online button to create an account or log in to your existing USAJOBS account.

To apply for this position, you must provide a complete Application Package which includes:

1. Complete resume with relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.

2. Complete assessment questionnaire. For a quick preview of the assessment questionnaire click here:

3. Supporting documentation

Failure to submit a complete application package will result in an ineligible rating and loss of consideration.

Your complete application (resume, assessment questionnaire, and all supporting documents) must be received by 11:59 pm Eastern Standard Time (EST) on 11/20/2024. Applications received after 11/20/2024will generally result in an ineligible rating and loss of consideration. If more than one resume is received, only the last resume received and processed will be reviewed.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: select Application Status, and click on the more information link under the application status for this position. Your uploaded documents may take several hours to clear the virus scan process so please plan appropriately.

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.

It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.

Agency contact information

Department of Navy EIC

Email ...@us.navy.mil

Address DDHBAP ASIA PACIFIC CENTER FOR SECURITY STUDIES

2058 Maluhia Road

Honolulu, HI 96815

Learn more about this agency

Next steps

When the application process is complete, your complete application (resume, assessment questionnaire, and all supporting documents) will be reviewed to determine if you meet the hiring eligibility and qualification requirements for which you requested consideration. You will be rated based on the information provided in your resume and responses to the questionnaire, along with your supporting documentation to determine your level of knowledge, skill, and ability related to the job requirements.

Generally, only best qualified candidates will be referred to the hiring manager. Sometimes well qualified and minimally qualified candidates are referred. Occasionally, candidates eligible for priority consideration are referred, and no other candidates are referred.

The hiring manager may choose to conduct interviews.

You will be notified of our rating and referral decision. If you are referred, you will be notified when a hiring decision is made.

NOTE: If you have any questions or need assistance, please email the DON Employment Information Center at ...@us.navy.mil

* Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

* Criminal history inquiries

* Equal Employment Opportunity (EEO) Policy

* Financial suitability

* New employee probationary period

* Privacy Act

* Reasonable accommodation policy

* Selective Service

* Signature and false statements

* Social security number request

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Required Documents

Are you a disabled veteran or claiming 10-point veterans' preference?

If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference.

You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15).

If you are relying on your education to meet qualification requirements:

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

Click the Apply Online button to create an account or log in to your existing USAJOBS account.

To apply for this position, you must provide a complete Application Package which includes:

2. Complete assessment questionnaire. For a quick preview of the assessment questionnaire click here:

3. Supporting documentation

Failure to submit a complete application package will result in an ineligible rating and loss of consideration.

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.

Agency contact information

Department of Navy EIC

Email ...@us.navy.mil

Address DDHBAP ASIA PACIFIC CENTER FOR SECURITY STUDIES

2058 Maluhia Road

Honolulu, HI 96815

Learn more about this agency

Next steps

When the application process is complete, your complete application (resume, assessment questionnaire, and all supporting doc

Apply Now!

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