Travel Technician - $1,650 per week in Grand Forks, ND
: Job Details :

Job Title: Intake Lead Job Specialty: Intake Lead General Job Duration: 13 months Shift: DAYS - 8 HR Guaranteed Hours: Not specified Experience: Not specified License: Not specified Certifications: Not specified Must-Have: - Proficient in software applications - Ability to read and comprehend moderate to complex instructions and correspondence - Ability to write detailed correspondence - Excellent verbal and written communication skills - Ability to effectively present information in one-on-one and small group situations - Ability to listen, empathize, and offer constructive guidance Job Description: - Generate new patient intakes and ensure potential patients complete their initial intake appointments. - Evaluate mental healthcare needs of clients and determine eligibility for services. - Respond to intake calls and complete admission paperwork, with assessments completed by RN, LPC, or LMSW. - Conduct interviews individually or with families to assess situations and determine required services. - Track all inquiries and resolve issues related to the intake process. - Collect data to assist with the referral process and follow up on referrals by contacting referral sources. - Communicate with referral sources, including family members, legal systems, psychiatrists, primary care physicians, and other treatment facilities. - Review newly admitted patient accounts for eligibility and authorization daily. - Maintain schedule for filing court paperwork and hearings, working closely with court personnel. - Participate as an active member of the interdisciplinary team. - Ensure all intake forms are properly completed and filed. - Perform other duties as assigned. Principal Contacts: Internal: Executives, Managers, Employees, Peers, Patients External: Patients, Families, Referral Sources, Vendors, Agencies Service Excellence: - Treat everyone as a guest by making a good first impression, anticipating needs, and displaying service recovery skills. - Demonstrate professionalism and excellence by appearing professional, being accountable for actions, and delivering excellence in everyday work. - Practice teamwork by participating in decision-making and process improvement, communicating effectively, and focusing on problems/issues instead of individuals. Equal Employment Opportunity The company is committed to providing equal employment opportunities for all employees and applicants without consideration of various protected characteristics according to applicable laws. Americans with Disabilities Act Applicants and employees who are or become disabled must be able to perform essential job functions with or without reasonable accommodation, which the organization will determine on a case-by-case basis.