Traveling Desktop Support Technician- Nashville TN
: Job Details :

Day-to-Day - Projects This position is heavy travel. Traveling to multiple store locations per week, including overnight stays when visiting far away locations when it makes sense. This position will also be heavily involved with project deliveries working hand in hand with other team members, and teams to meet deadlines. Hours varies during project deadlines to meet company requirements. Day-to-Day -- Daily Store VisitsMaintenance Mode This position is heavy travel. Traveling to multiple store locations per week, including overnight stays when visiting far away locations when it makes sense. While doing store visits, you will be assigned tickets that might help guide you for a portion of your day, outside of those guidelines you will be responsible for cleanliness of our equipment and stations including cable management, labeling of equipment as well as being proactive and replacing damagedad equipment. We work hand in hand with store personnel including management team, sales team, and office staff. Assisting them with any issue they may be reporting at the time. This position during maintenance mode will be a 9 to 6 Monday thru Friday. All contactors will be training for a few weeks depending on how quick they pick things up. They will be training onsite in the Warehouse, and surrounding stores. (can stay overnight for training if that makes sense- will be able to expense hotel) Once they start the role after training- they will be at their home base and traveling 1-4 hour radius to different stores for support depending on need/projects. Must be comfortable traveling. Will be reimbursed for mileage and any overnight stays required. Will be paid during travel time as well. OT possible.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Required Skills & ExperienceEntry level, 1-3 years' experience Experienced with Active Directory Hardware and Software support Office Suite Knowledge Customer service focused personality, ability to follow instructions, positive attitude Onsite, hands on desktop support Basic networking experience Windows 10 environment Comfortable covering/traveling 6 stores: Territory includes: Murfeesboro Lebanon Nashville Cool Springs Huntsville Nice to Have Skills & ExperienceGeneric Plusses Prior Experience with ServiceNow Wireless troubleshooting support Remote Support skills Certificate Plusses A+ and/or Network + Software Plusses Active Directory MECM Microsoft End Point Configuration Management UMS Universal Management Suites Citrix Cloud Monitoring Citrix One Note One Drive Microsoft Teams Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.