In this role, the Travel Medical Assistant will work closely with our Advance Practice Providers (APPs) to facilitate visits to patients in long term care settings. You will provide onsite and administrative support to our APPs in the daily management of their practices, helping them to maximize their impact on conducting initiating patient visits for chronic care management services. This role is a hybrid role with 50% annual onsite travel and 50% via telehealth providing administrative medical assistant work.
PRIMARY RESPONSIBILITIES: - Support telehealth providers through a variety of tasks related to patient care management, organization, and communication.
- Daily management of the assigned providers' schedule to ensure appropriate coverage of facilities.
- Prep the patient note and upload appropriate documentation to support chronic care patient visits.
- Maintain health information in compliance with corporate and federal regulations.
- Resolve issues that relate to clients, patients, operations, and workflow.
- Frequent communication with providers, clients, etc., to ensure the success of the program/practice.
- Execute onsite rounds with Telehealth provider using Tapestry issued equipment.
- Provide patient education regarding the importance of chronic care management annual visits.
- Obtain signed consent from patients for chronic care management.
- Maintain a professional appearance with Tapestry issued uniform and badge.
- Travel up to 50% annually to and from centers within the assigned regional territory to support onsite visits (combination of day trips and overnight trips).
- Other duties as assigned to support department operations.
MINIMUM REQUIREMENTS - Current CMA/CCMA/RMA Certificate or completion of a CAAHEP accredited/medical assisting program, in lieu of, we will consider candidates with relevant work experience (preferably in primary care: internal medicine, geriatrics, or family medicine)
- Reliable transportation and unrestricted driver's license
- Willing to travel per the above requirements. May require occasional weekends as needed but primary work schedule will be M - F.
- Proficient in Microsoft Software (Word, Excel, PowerPoint, and Outlook), Virtual Meeting Programs, Various EHR Systems.
- May be required to have COVID-19/FLU vaccination per the facilities state guidelines.
- Excellent verbal/written communication and presentation skills.
- Strong analytical and problem-solving skills
- Ability to show strong personal initiative and take ownership over work results.
- High attention to detail, accuracy and follow through.