Job DescriptionThis claims analyst position requires a basic understanding of property and casualty claims, both primary insurance and reinsurance claim handling experience preferred. The candidate will have the ability to independently handle a volume of lower value less complex reinsurance claims and be able to recognize claim issues which require escalation to claim experts or management. The ideal candidate will also have familiarity with reinsurance terms and concepts. The position is an integral part of SCOR's client focused initiative and requires not only a certain level of claim expertise but the ability to deliver excellent customer service to stakeholders and clients both internal and external to SCOR. A claims analyst will have assigned accounts and manage claims emanating from those accounts. He/she will communicate regularly with internal staff (i.e., claim experts, management, accounting, underwriters, etc.) and externally with brokers and clients. The claims analyst will also be involved in projects/initiatives commensurate with his/her interests and abilities as it relates to claim and/or claims operations. The position reports to the Assistant Vice President of Treaty Claims housed in Chicago. Limited travel required.ResponsibilitiesOversee and manage a portfolio of claims related to reinsurance P&C accounts which entails:
- Previewing all incoming mail on assigned accounts to determine financial impact
- Creating, closing and/or following up on all claims assigned, both manually and electronically
- Collaborating and assisting in the account management of assigned accounts, often with other internal department representatives
- Transacting on assigned claims within his/her authority
- Recognizing and referring all claims which require further review by others within the claim department
- Anticipating client needs and expectations and delivering superior customer service
- Working effectively with others within the claim department, particularly with other claim experts and analysts, to ensure prompt turnaround and response to clients
- Participating in projects as required
Member of the following committees: e.g. Audit committee, Investment Committee etc.
- Americas Claim Department Team
Qualifications
- The candidate should have at least 3 to 10 years of combined insurance/reinsurance property and casualty claim handling experience; varying levels of expertise and experience will be considered.
- College degree preferred
- Post-graduate degree and/or industry certification/designation a plus.
- Competency with claim handling systems, Microsoft Office suite and basic office management systems and procedures required.
- Familiarity with claims emanating from standard lines of business (i.e., auto and general liability, property, workers compensation, etc.); experience in dealing with other types of claim's a plus (i.e., credit & surety, professional liability, etc.).
- Compensation is commensurate with experience.
Personal Competences:
- Proven ability to act as part of a team yet dependable enough to operate independently when required.
- Flexibility and adaptability required in order to manage volume.
- Good verbal and written communication skills.
- Excellent time management skills and ability to multi-task and set priorities.
- Comfort level with technology.
- Interest in further skill development through on-the-job experience and training.
- Bi-lingual in Spanish a plus.
Hybrid Work Policy: SCOR is committed to an in-office culture where people can collaborate, exchange ideas, and establish stronger working relationships while still providing flexibility. To support employee work-life balance and increase opportunities for employees to excel every day, SCOR operates with a hybrid working arrangement. SCOR employees work 3 days per week in an office with the flexibility to work 2 days per week remotely.In compliance with local law, we are disclosing the compensation, or range thereof, for roles that will be performed in New York. Actual salaries may vary based on various factors including but not limited to location, experience, role and performance. The range listed is just one component of SCOR's total compensation package for employees. Pay Range: $80,000-90,000 salary per year. Other rewards may include annual bonuses, short- and long-term incentives. In addition, we provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement saving plan, paid holidays and paid time off.About UsAs a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying The Art & Science of Risk, SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.Working at SCOR means engaging with some of the best minds in the industry - actuaries, data scientists, underwriters, risk modelers, engineers, and many others - as we work together to find solutions to pressing challenges facing societies.As an international company, our common culture is defined by The SCOR Way. Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.