Triage Nurse
: Job Details :

Description:Job Title: Triage NurseEmployment Classification: Non-exempt, HourlyStatus: Full TimePosition SummaryThe Triage Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct assistance during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core valuesSummary of Duties and ResponsibilitiesWorks with providers, nurses, and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practiceWorks with providers and nurses to assess the urgency of patient problemsAssists the patient by acquiring the appropriate appointment, as neededRecords and maintains complete and accurate records of patient and physician communications regarding medical care according to the standard medical record documentation requirementsRetrieves messages from phone and electronic submissions in a timely manner and responds to patient needs according to medical priorityDocuments all incoming calls according to established department routineResponds appropriately within skill level and documented departmental policies, and when appropriate, seeks provider advice when responding to patients medical careFollows through in a timely manner on patients requestsSubmits electronically/faxes new prescriptions and refill prescriptions according to physician ordersRecords all prescription/refill information in the medical record according to established department routineServes as a resource to clinic staff regarding medical information, patient assessment, and nursing management of illnessAcquire pre-certs/prior authorizations for patient needsProvide test resultsOther tasks as delegatedRequirements:Abilities, Knowledge, and SkillsEffective communication skills to include:Ability to fluently speak and read EnglishAbility to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manualsAbility to communicate effectively, verbally and written, with all levels of staff and patientsEducation, Prior Work Experience, Special Skill And Knowledge RequirementsDiploma in Nursing- LPN/RN with an active and unrestricted KY Nursing License, or an eNLC multistate nursing license1 to 2 years nursing experience in an office setting, preferredPrevious allergy/asthma experience preferredCPR certification requiredValid Driver's License requiredActive CPR CertificationAcceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction ChecksAbility to travel to satellite offices as neededMust be at least 18 years of agePhysical Demands and Work EnvironmentPhysical DemandsThe physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, triage staff may be sitting 80% of their shift.The employee must occasionally lift and/or move up to 30 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.Work EnvironmentThe work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.The noise level in the work environment is usually moderate; lighting is in the standard range.The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases, and conditions.EEOC ComplianceFamily Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Please complete survey to be considered for this role: