(Eligible for our Referral Bonus Program - Please be sure to indicate the NEW Cooperative employee on your application)Essential Duties & Responsibilities: Include but are not limited to the following:Transportation & Delivery
- Delivers bulk feed to specifications.
- Always maintain safe & courteous driving habits.
- Comply with all DOT, OSHA (Occupational Safety and Health Administration), and NEW Cooperative safety programs, policies, and procedures.
- Ensures a quality product at all times before unloading.
- Learns and understands the customer's livestock operation well enough to avoid errors when making deliveries.
- Complete all driving logs and other documentation in an accurate, neat, and timely manner.
Maintenance
- Performs maintenance of equipment and ensures no spread of livestock disease.
- Routinely checks truck compartments for feed hang up between loads.
- Follows established flushing procedures to avoid cross contamination of products.
- Performs or schedules repairs and preventative maintenance on equipment and vehicles.
- Maintain cleanliness of equipment to promote a positive company image.
- Ensures that work area, equipment, and vehicles are all neat, clean, and well maintained.
Other
- Uses all tools, equipment, and vehicles carefully and for their intended use.
- Assist in other areas of the location as needed.
- Works extended hours as requested by supervisor to ensure good customer services in busy season.
Qualifications & Requirements:
- Must be licensed and insurable to drive.
- Must have or the ability to obtain a Class A CDL (Commercial Driver s License).
- Must be able to pass a D.O.T. physical every 2 years at a minimum as required by law.
- Understand the importance of providing very high levels of customer service.
- High school diploma or GED with 1-3 months of related experience.
- Must own and be knowledgeable in operating a smartphone.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Understand the seasonality of the farm supply business and the in-season time commitment.
- Must be able to interact and effectively communicate with customers and individuals at all levels of the organization.
- Possesses problem solving capability and understands the operational processes.
Basic Employment Expectations:Safety
- Performs work in a safe manner at all times and uses the appropriate PPE.
- Checks the work area for hazards and corrects/reports unsafe conditions.
- Considers the safety of oneself, and other employees, and customers.
- Follows all safety protocols and seeks advice from supervisor when uncertain.
Communication
- Maintains open communication and cooperates with supervisor, departments, and fellow employees.
- Communicates with supervisor and others immediately when unexpected problems cause absence, lateness, or the need to leave early.
Accountability & Professionalism
- Abides by policies set forth in the employee policy manual.
- Carries a fair share of the workload.
- Promotes NEW Cooperative through positive, friendly, and professional interactions.
- Is punctual, follows directives, and works in an efficient and timely manner; accepts personal responsibility for the quality and timeliness of the work.
- Understands that satisfactory attendance is essential to the efficient operation of the work environment.
Customer Service
- Continually works to satisfy customers to address questions/concerns through effective communication, solving problems, responding to questions, and managing their expectations.
Personal/Professional Development
- Establishes personal performance goals and works toward these goals.
- Continually upgrades and demonstrates knowledge of the job.