Job DetailsJob LocationDyersburg - Dyersburg, TNTravel PercentageUp to 10%Job ShiftDayDescriptionJob Function: Performs diagnostics, service repairs and maintenance work on customer and/or dealer-owned small engine equipment. The position may require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.Major Responsibilities & Duties:
- Performs a high level service on all makes of Turf equipment
- Participates in Service EDUCATE Training programs required for the development of skills and knowledge
- Maintains current knowledge of John Deere and competitive products
- Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
- Follows all safety rules and regulations in performing work assignments
- Completes all reports and forms required in conjunction with work assignments
- Accounts for all time and material used in performing assigned duties
- Other duties as assigned
Supervisory Responsibilities: This position has no primary supervisory responsibilities.QualificationsGeneral Qualifications:
- 1+ years of experience performing service repairs
- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
- Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
- Ability to use Service Advisor and basic computer functions
- Ability to operate vehicles and equipment used for diagnostic purposes
- Proficient oral and written communication skills
- Basic Service Technician certification preferred
- High School Diploma or equivalent experience required
- Associates degree preferred
- Valid drivers license is required
- Fork lift license preferred
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of the job, the employee is regularly required to use hands to finger, handle, or feel: reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee is frequently exposed to risk of electrical shock, moving mechanical parts; fumes or airborne particles and vibration. The noise level in the work environment is usually loud.Reasonable accommodations may be made to enable individuals with disability to perform the essential functions of this position.Benefits
- Medical
- Dental
- Vision
- Basic and Voluntary Life
- Short-term and Long-term Disability
- Critical Illness, Accident and Cancer
- Paid Time Off - up to 50 hours
- 401k Company Match