Location: New York,NY, USA
• Plan, design, and execute a variety of user research methods such as interviews, usability testing, contextual inquiries, surveys • Continuously learn about the customer, their business needs, and contribution of the product to their desired outcomes • Possess enough business and technical knowledge about the product to engage in team discussions. • Develop user personas, customer journey maps, and other user experience artifacts to socialize research findings • Partner with product owners, designers, and UI engineers to translate research into actionable product requirements and design recommendations • Work within the Agile team to communicate, re-enforce the vision, goals, and product roadmap, in the form of features/stories. • Stay up-to-date on the latest UX research trends and methodologies and recommend improvements to our research practices • Effectively communicate research findings and recommendations to cross-functional stakeholders • Collaborate with the broader UX team to ensure consistent user-centered design practices across the organization Quals-- • 8-10+ years of experience as a UX Designer or similar role • Proficiency in design tools such as Figma (preferred), Sketch, Adobe Creative Cloud • Strong understanding of user-centered design principles and best practices • Excellent problem-solving and critical thinking skills • Ability to effectively communicate design concepts and decisions • Experience with user research methods, including interviews, usability testing, and data analysis • Knowledge of HTML, CSS, and JavaScript, and how design translates to development • Bachelor's degree in Interaction Design, Human-Computer Interaction, or a related field