Company Overview
BriteCo is an insurance technology (Insurtech) provider operating in the fine jewelry and high-end watch market. Founded and based in Evanston, BriteCo is reimagining and transforming the jewelry insurance landscape by providing state-of-the-art insurance technology for both consumers and jewelers in all fifty states. As we continue to grow, we are currently looking for our next Underwriting Assistant to support our expanding underwriting department. We value team building, collaboration, thoughtfulness, and flexibility. We strive for all employees to have an excellent work-life balance. We're fun and relaxed but we work hard- feel free to break out the jeans and t-shirts!
Summary/Objective
The Underwriting Assistant will work directly with our senior underwriting staff to accomplish a wide variety of tasks. This entry-level role will be responsible for reviewing documents submitted by clients to determine eligibility for insurance; inputting data into our proprietary appraisal pricing tool to verify values of fine jewelry; making recommendations on high-value schedule applications; responding to consumer inquiries regarding coverage; resolving issues and following up with clients regarding insufficient documentation. No prior knowledge of the jewelry/watch market is required. This opportunity will prove as a rewarding, fun, and challenging experience for any candidate. We're looking for an ambitious person that is up to the challenge.
Qualifications
- Bachelor's degree
- Excellent communication skills
- Ability to wear multiples hats simultaneously
- Strong attention to detail and organizational skills
- Proven ability to perform well in a dynamic and fast-paced work environment, with the capacity to make sound and efficient decisions
- Sales and customer service experience is a plus
- Candidate with insurance experience is preferred
- Experience with jewelry or valuables insurance is a plus
- Digital native; ability to work with a variety of proprietary online applications and tools
Responsibilities
- Analyze high risk applications, document thought process, and recommending course of action for the company
- Gather relevant data for your team to make informed underwriting decisions
- Assess photo and appraisal documentation of jewelry/watch schedules
- Verify values of items using internal and external sources
- Resolve issues with documentation and follow up with clients
- Manage underwriting process for customers including quotes, applications, policies, renewals, and cancellations
- Support senior underwriting staff by processing documentation and maintaining communication with clients
- Entry-level troubleshooting of user issues with BriteCo's proprietary jewelry and watch appraisal system
- Provide prompt, accurate, and friendly customer service via phone, email, and online chat- service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Contribute as a valued voice in the company to meetings regarding product updates, performance standards, and recommendations for improvements
Benefits
- Casual dress code and work environment
- Medical
- Dental
- Long-term disability
- Short-term disability
- Company outings
- Paid training
- Unlimited paid time off
- Company sponsored IRA
This role has an approximate pay range of $45,000-$60,000