Location: Uniondale,NY, USA
Job Title: Customer Service Representative
Job Description
We are seeking a dedicated Customer Service Representative to handle a high volume of phone calls from customers regarding auto insurance policies. Additionally, you will assist the underwriting team by performing various clerical tasks.
This role will operate from 11:30 AM - 8 PM, Monday - Friday. After training, a hybrid work arrangement will be possible.
Responsibilities
+ Answer high volume phone calls from customers regarding auto insurance policies.
+ Assist the underwriting team with clerical tasks.
+ Manage phone communications for 20 states.
Essential Skills
+ 1+ years of customer service experience, preferably in the auto insurance industry
+ Experience in the auto insurance industry.
+ Proficiency in MS Office, including PDFs, Excel, and MS Word.
Work Environment
You will be part of a team with 2 other office support members. This role involves working the 11:30 AM to 8:00 PM shift, with 95% of the job focused on answering phones.
Pay and Benefits
The pay range for this position is $21.25 - $21.25
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Uniondale,NY.
Application Deadline
This position will be accepting applications until Dec 20, 2024.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com ( ...@astoncarter.com) for other accommodation options.