- Maintain baseline system security according to organizational policies.
- Monitor and maintain system/server configuration.
- Troubleshoot hardware/software interface and interoperability problems.
- Coordinate with external agencies to ensure maximum interoperability between KBSC Unified Communications and external UC resources.
- Monitors system performance and takes corrective actions when required.
- Conduct functional and connectivity testing to ensure continuing operability
- Develop and document systems administration standard operating procedures.
- Skill in securing network communications.
- Ability to operate different electronic communication systems and methods (e.g., e-mail, VOIP, IM, web forums, Direct Video Broadcasts).
- Ensure application of security patches for commercial products integrated into system design meet the timelines dictated by the management authority for the intended operational environment.
- Ensures all communications between servers, local and remote sites, and clients are fully operational.
- Responsible for supporting on-site system testing to insure interoperability solutions between US, Korean, Japan, and other coalition systems
- Provides 12 hour coverage during exercise periods to include working shifts when required to include night shift.
- Demonstrate a keen understanding of the importance of the need for exceptional customer-contractor relationships.
- Maintains 100% equipment accountability. This includes hardware, software, and all system accessories.
- Must be able to travel CONUS AND OCONUS when travel is required.
- Assists in ALL other Technical Support Branch operations when required.
Valiant Integrated Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- Demonstrate knowledge in Information Systems and Information Technology as described and required by the task.
- Minimum 2 years' experience with Cisco Call Managers version 11.5 or newer
- Minimum 2 years' experience with Cisco Meeting Server version 3.5 or newer
- Minimum 2 years' experience with Cisco Jabber Server version 11.5 or newer
- Minimum 2 years' experience with Cisco video endpoints to include SX-20s, SX-80s, and Room Kits Must be eligible to upgrade security clearance to TOP SECRET.
- Must be able to obtain and maintain IAT Level II and the appropriate computing environment certifications IAW DoDM 8140.03 such as Security+ CE