Location: Suffern,NY, USA
The Unit Clerk is responsible for performing a variety of clerical duties relating to the updating and organizing of information on a nursing unit and interacting with patients, families and staff to ensure smooth and efficient departmental operations.Responsibilities:Adheres to Department specific state regulations, e.g., security of medication, confidential information.Assists RN in calling patients to troubleshoot device connectivity, transmission and device alerts.Collaborates with appropriate members of the health team to coordinate care for patients. Coordinates care with other departments, vendors, billing, IT serving as a liaison to ensure services are provided in a timely manner.Complies with hospital policies and procedures. Actively participates in the performance improvement process including data collection and implementation of changes. Maintains supply of materials necessary for patient care and for work related duties on the nursing unit. Initiates requisitions for supplies, equipment, maintenance and repair services. Ensures patients, patient's families, and visitors are oriented to hospital.Responds to inquiries and handles phone calls appropriately, including responding to calls from physicians. Reports pertinent information or unusual circumstances to the supervisor in a timely manner. Schedules patient appointments and follow ups. Coordinates work within the unit and effectively interacts with co-workers and other staff members to ensure quality patient care.Ensures patient's charts are in proper order, and enters and completes orders into systems if required. Contacts physicians, labs, x-rays, and other departments as necessary. Effectively uses automated systems to perform work assignments.Performs other duties as assigned. Qualifications/Requirements:Experience: Previous clerical experience in a healthcare setting preferred; knowledge of medical terminology preferred.Education: High school diploma or equivalent required.Licenses / Certifications: N/AOther: N/ASpecial Requirements: N/AN/