Unit Coordinator
: Job Details :


Unit Coordinator

South Shore Health

Location: South Weymouth,MA, USA

Date: 2025-01-07T07:14:42Z

Job Description:
Job Description SummaryThe Unit Coordinator/Secretary through communication, requisitioning and management of supplies and equipment, coordinates the activities of the nursing staff, the patient, the physician, other Hospital departments and visitors. He/she performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit.Job Description1 - CUSTOMER SERVICEa - Demonstrates professional courtesy in all interactions, answers questions or finds someone who can.b - Acts as resource person to nursing staff, other clinicians and support services.c - Interacts with patient and families in a compassionate and humanistic manner, demonstrating empathy, sensitivity and patience.2 - TECHNOLOGYUtilizes technological solutions to work processes and practices.a - Utilizes all meditech applications required by department and unit standards (PCS, order entry, EMR, etc).b - Access lotus notes to review email, learning management and other resources as applicable.3 - ORDERS/ ADMISSION/DISCHARGE/TRANSFER OF PATIENTSa - Scan all orders to Pharmacy, alerts nurse to STAT orders and enters physician orders in a timely manner.b - Clarifies all questions related to orders with assigned nurse.c - File reports in to the patient's chart in appropriate areas.d - Keeps bed track and PCS systems up to date.e - Books appointments through central scheduling as indicated.f - Ensures discharge disposition is entered accurately and in a timely mannerg - Fax necessary discharge paperwork and medication reconciliation to appropriate provider(s).h - Completes daily chart audits.4 - SUPPLIES/SERVICESa - Order supplies from Stores/other departments as needed or requested in collaboration with Operations Supervisor.b - Collaborates with Operations Supervisor to maintain/change par levels and to order from outside vendors.5 - MONITORS THE SAFETY OF THE BEHAVIOR MANAGEMENT PATIENT AS EVIDENCED BY ;a - Provides continuous video observation of patient(s), does not leave video monitor unattended.b - May be required to monitor several patients with similar needs during one shift.c - On duty until relieved by oncoming coverage or Registered Nurse discontinues coverage.d - Maintains a safe environment as directed by the Registered Nurse.e - Obtains appropriate information at the start of the shift in regard to care from licensed nurse.f - Keeps patient(s) in sight at all time.g - Alerts the appropriate RN to assist in the event of an unexpected change in behavior or safety risk to patient.h - Maintains confidentiality of patient(s).6 - SAFETY AWARENESSFosters a Culture of Safety through personal ownership and commitment to a safe environmenta - Understands individual roles/responsibilities in event of hospital codes/emergency preparedness. (e.g., Code Disaster).b - Ensures that unit environment meets regulatory requirements at all times (no cardboard boxes on the floor, safe passages).7 - PROFESSIONAL DEVELOPMENTa - Functions as a preceptor for new employees.b - Facilitates efficient hand off shift to shift.c - Demonstrates dependability/flexibility in meeting scheduling needs of the unit and Hospital.d - Utilizes critical thinking and problem solving in day to day operations as well as emergent situations.e - Communicates appropriately and effectively utilizing the chain of command.f - Assumes an active role in keeping informed about changes in hospital policy, procedure, and equipment.8 - COMPLIANCEa - Works within legal, regulatory and ethical practice standards relevant to the position.b - Complies with applicable policies and proceduresc - Safeguards the privacy and security of patient information. The employee complies with policies and procedures relating to SSH's privacy and security programs.d - Brings potential compliance issues to a manager, supervisor, director or VP.e - Complies with the mandatory education requirements of the compliance, privacy and security programs.9 - PATIENT/FAMILY CENTERED CAREa - Conveys respect for values, preferences, and expressed needs of the patient and family.b - Communicates and collaborates effectively with patients and families to promote patient health and well-being.ESSENTIAL FUNCTIONS (Cont.)1 - Technology and Learninga - Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.b - Embraces technological advances that allow us to communicate information effectively and efficiently based on role.Physical Requirements:General Activity - Frequent Standing/Walking Required, No DrivingMotion - Frequent Activity Required-pushing, pulling, lifting, bendingMotor Skills - Use of hands required, Use of feet requiredWeight/Force - Light lifting required (Body Fluid Exposure - Yes
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