Join Our Team of Healthcare Professionals!Are you organized, detail-oriented, and passionate about supporting healthcare teams in providing exceptional patient care? If so, we invite you to apply for the Unit Secretary role at Piedmont Urgent Care. In this vital role, you will be an integral part of our team, ensuring smooth day-to-day operations and providing critical administrative support to our medical professionals.Key Responsibilities:
- Patient Care Support: Facilitate effective communication between physicians, medical staff, and patients. Support the coordination of patient care to ensure a positive experience and smooth process for everyone.
- Confidentiality & Compliance: Ensure patient confidentiality at all times, following HIPAA guidelines. Maintain up-to-date clinical documentation, including narcotics logs, prescription filing, and other sensitive patient information.
- Clinical Documentation: Assist in accurate and timely documentation of patient care in both paper charts and EMR, ensuring records are complete and compliant with company standards.
- Administrative Support: Answer phone calls, respond to patient inquiries, and ensure the timely processing of medical forms and reports. Schedule appointments, tests, and coordinate patient referrals as needed.
- Coordination of Patient Services: Ensure the proper handling of medication requests and patient billing, including payments for in-house services and self-pay patients.
- Resource Management: Keep track of medical supplies, medications, and equipment, ensuring that the unit is fully stocked and that resources are used efficiently.
- Quality & Training Participation: Assist with department quality improvement activities and contribute to educational programs that enhance patient care and clinical staff competencies.
- Additional Duties: Support other tasks as assigned, such as preparing patient charts, making copies of X-rays, and assisting with general office operations.
Qualifications:
- Education: High School diploma or equivalent.
- Experience: One year of medical office or healthcare administrative experience preferred, but not required.
- Skills: Strong organizational, communication, and multitasking abilities.
- Flexibility: Ability to work 12-hour shifts, including nights, weekends, and holidays. Willingness to travel to surrounding clinics to provide support as needed.
Physical Requirements:
- Ability to sit, walk, and reach with hands and arms during the workday.
- Required finger dexterity and hand coordination for office and clinical tasks.
- Occasional lifting of moderate weight (20-40 pounds).
- Vision abilities required, including close, distance, and the ability to adjust focus.
Why Join Us?
- Dynamic Work Environment: Work in a supportive and fast-paced healthcare setting with a team of professionals who value collaboration.
- Growth & Learning: Opportunities for continuous training and professional development to enhance your skills.
- Impactful Work: Play a key role in ensuring smooth operations and supporting the delivery of quality patient care.
If you're excited about the opportunity to contribute to a healthcare team while developing your career, we encourage you to apply today!Apply Now!