Location: Brooklyn,NY, USA
La S ante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.
Responsibilities :
+ Greet patients professionally both in person and over the phone
+ Quickly answering or properly referring questions and issues
+ Optimizing provider schedules and patient satisfaction with efficient scheduling
+ Notifying providers of patient arrivals
+ Ensuring availability of treatment information by retrieving and updating patient records
+ Verifying financial records and collecting patient charges while filing and expediting third-party claims
Qualifications:
+ Fluent in Haitian Creole
+ Customer servic e skills
+ Familiarity with medical terminology