Job Title: UX Writer/Content Strategist
Company: Fortune 500 Telecommunications Company
Location: Miami, FL
Duration: 6-Month Contract to Hire
Pay: $45-$60/hr
Job Description:
We are seeking a talented and detail-oriented UX Writer to join our team in the telecommunications industry. As a UX Writer, you will craft clear, engaging, and user-focused content that enhances the user experience across our digital platforms. You will work collaboratively with product managers, designers, developers, and researchers to ensure the seamless delivery of high-quality content that aligns with our brand voice and values.
Responsibilities:
- Write and edit concise, user-friendly content for digital products, including mobile apps, websites, and software interfaces.
- Collaborate with UX/UI designers to create microcopy, error messages, tooltips, and instructional content that simplifies complex workflows.
- Conduct content audits and contribute to creating content style guides and design systems.
- Partner with user researchers to test and iterate on content based on user feedback and data insights.
- Ensure content aligns with accessibility standards (e.g., WCAG compliance) and supports diverse user needs.
- Maintain consistency in tone, style, and terminology across all product touchpoints.
- Stay up to date with UX trends, telecommunications industry developments, and content best practices.
Qualifications:
- 3+ years of experience as a UX Writer, Content Designer, or similar role.
- Strong portfolio showcasing UX writing samples, including microcopy and user flows.
- Experience working in fast-paced, Agile environments.
- Proficiency in UX tools such as Figma, Miro, or similar platforms.
- Familiarity with telecommunications products, services, or enterprise-level platforms is a plus.
- Knowledge of accessibility and localization best practices.
- Exceptional written and verbal communication skills.
Preferred Skills:
- Ability to synthesize complex technical information into simple, user-friendly content.
- Experience collaborating with cross-functional teams in a hybrid or on-site environment.
- Bachelor's degree in English, Communications, Design, or a related field (or equivalent work experience).