Location: Wilberforce,OH, USA
Posting Number 0801677 Classification Title User Services Supervisor (2nd Shift) Working Title Department Library Department Contact Email ...@centralstate.edu Job Summary/Basic Function
The duties of the User Services Supervisor are as follows:
* Coordinates hiring and training of Federal Work Study (FWS) student employees
* Supervises, trains, and manages student employees
* Oversees and manages the functional supervision of Circulation during 2nd shift hours
* Conducts user and item record maintenance, physical material processing, shelving materials, shelf reading, stack maintenance, and other collection maintenance needs
* Develops best practices strategies and workflows in accordance with library policies
* Manages circulating materials, including course reserves, Interlibrary Loans, general collection, and instructional services materials
* Performs opening and closing procedures during scheduled shifts
* Assists with cleanup projects for the Integrated Library System (ILS)
* Assists patrons with use of the library catalog, access to electronic resources, computers, and printing.
* Manages patron services
* Manages consortia borrowing and lending requests
* Manages visiting patron in an INN-REACH consortia Network
* Compiles various library statistical reports
* Assists with library exhibits
* Participates in digitization projects
* Handles basic printer, computer, and copier troubleshooting, and report technology issues
* Provides support to students, faculty, and staff at various service points
* Performs other duties as assigned
Minimum Qualifications
* Bachelor's degree
* At least one year library experience
* Demonstrated customer service experience
Preferred Qualifications
* Experience with a library automated system, preferably Innovative Interfaces Inc. Sierra or Ex Libris' Alma
* Knowledge of and/or experience with Alma fulfillment system
* Experience working in an academic library setting with faculty, staff, and students
* Experience supervising student employees
* Excellent oral and written communication skills
* Knowledge of computer applications and technology
* Experience with interlibrary loan and document delivery automated systems (OCLC
* WorldShare ILL, Ex Libris* Rapido)
* Ability to organize and perform duties independently
* Ability to understand and follow both verbal and written instructions
* Knowledge of Microsoft Office Suite: Word, Excel, PowerPoint, Access (or similar software)
Posting Date 11/08/2024 Closing Date Open Until Filled Yes Special Instructions to Applicants Position Category Staff - Monthly (Exempt) Budgeted Annual Salary $45,000