At PLEXSYS, our teams design, build and deliver Live, Virtual, and Constructive (LVC) innovation and training solutions to customers around the world. With over 200 employees in seventeen states and four foreign countries, we contribute our success to enabling better training...everyday...across the globe. As an employee of PLEXSYS, you'll find a culture that empowers you to achieve your professional objectives, give your personal best, and work with other highly passionate individuals. Our core values of integrity, excellence, teamwork and agility drive our daily decisions, identify our focus areas, and inspire our organizational culture.GENERAL DESCRIPTIONThis position is for a Modeling and Simulation SME that represents PLEXSYS supporting the Marine customer on site at various Marine locations. SME responsibilities include system administration duties such as set up, configuration, networking, and integration of internal and external products in support of Marine exercises. The SME will coordinate with the training audience and provide input towards creating exercise scenarios using PLEXSYS software to support measurable training objectives. The SME will train the customer on the use of PLEXSYS software and accurately interpret customer use case needs to PLEXSYS product features. Additional duties include troubleshooting, developing, updating, and maintaining customer databases and scenarios. The SME will also assist with timely resolution of customer inquiries and product issues.DUTIES & RESPONSIBILITIES
- Knowledgeable and proficient on the use of PLEXSYS products
- Demonstrate how to use software UI features and functionality and explain customer use cases
- Provide technical support for fielding and new operator training when product software is delivered to Marine Corps units
- Interpret customer needs and explain them to engineers and project managers to aid in the development, testing, and analysis of PLEXSYS product modifications/upgrades to meet Marine Corps training requirements
- Assist with training customers on the operational use of PLEXSYS products
- Assist with writing checklists, training materials, reports and other documentation
- Attend planning conferences and meetings at the resident site and various geographical locations
- Aid in the development of scripted, scenario-based, Force/Joint level C2 events as part of the master scenario events list (MSEL) designed to generate training audience activity
- Participate in and conduct reviews and structured rehearsals of exercise design and training events, operation orders, and plan command level battle rhythm events.
- Collect and conduct analysis of modeling and simulation processes to determine information exchange requirements for Marine exercises.
- Provide synthetic training program expertise and advice to the MACCS commanders and staff, as well as utilize C4I systems including Theater Battle Management System (TBMCS), Command and Control Personal Computer (C2PC), Army Field Artillery Tactical Data Systems (AFATDS), Joint Range Extension (JRE) and Air Defense Systems Integrator (ADSI) in support of exercises, events and daily tasks
- Represent PLEXSYS in a professional manner during presentations and exercises
- Assist with interfacing PLEXSYS products with third party software, including real-world systems
- Ability to use critical thinking to process information and resolve issues quickly
- Ability to work independently, with very little guidance and make sound decisions
- Assist working through complex situations and provide customers solutions
- Ability to apply PLEXSYS business model during customer interactions
- Interpret complex information and communicate it clearly and concisely, in general terms
- Interpret network diagrams and understand connectivity between participants
- Assist customers seeking technical assistance online, over the phone, or via email
- Use of diagnostic tools during troubleshooting to help determine the best solution based on details provided by customers
REQUIREMENTS
- Associate degree and 4-7 years of military command, control, communications, computer, intelligence, surveillance and reconnaissance (C4ISR) experience, an understanding of datalink operations, airspace control and battle management of friendly air, ground, and maritime forces
- Experience with Navy and Marine Corps amphibious training operations, policy, doctrine, systems, and staff procedures
- Possesses detailed and functional knowledge of the Marine Corps and joint/combined planning process, as well as Marine Corps and joint doctrine related to C2, and the Marine's Corps six functions of Marine Aviation
- Experience with Microsoft Office products; Word, Access and Excel
- Ability to manage work hours as necessary to support extended days in support of 24/7 continuous operations during events
DESIRABLE
- Hands on experience with modeling and simulation systems and a basic understanding of how aircraft, weapons, and surveillance systems are used in modeling and simulation
- Understanding of how to integrate modeling and simulation applications
- Basic familiarity with computer components and ability to diagnose hardware issues
- Basic understanding of networking
AUTHORITYSecurity Clearance: Ability to obtain Secret Clearance or abovePERKSAs a PLEXSYS employee, you can expect certain advantages; such as advancement based on performance, competitive wages, valuable benefits and a great working environment. Our team is committed to ensuring an environment that empowers individuals to realize their full potential by providing opportunities and necessary support to achieve personal and professional goals.
- Medical/Vision/Prescription/Dental Benefits
- Life, AD&D and Long Term Disability Coverage
- Paid Holidays, Military Leave, and Paid Time Off
- 401k Plan with eligibility from first day of employment
- Education reimbursement for job-related courses for full-time employees
- PriceClub/COSTCO/Sam's Club annual membership
PLEXSYS Interface Products, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.